Transdev North America
Milwaukee Streetcar Operations Manager
Transdev North America, Milwaukee, Wisconsin, United States, 53244
Milwaukee Streetcar Operations Manager – Transdev North America
Transdev in Milwaukee, WI is hiring an Operations Manager. This position will oversee and supervise the daily operation of the Streetcar. The Operations Manager will monitor employee performance, identify safety issues, and address operational needs.
Compensation & Benefits Annual range: $77K-$96K a year based on experience.
Benefits include:
Vacation: 1 week.
Sick days: 7 days.
Holidays: 12 days (8 standard and 4 floating).
401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy.
Key Responsibilities
Assumes first‑line supervision of location employees and ensures company policies and procedures are followed.
Coordinates daily transit operations’ dispatching and in‑service monitoring.
Completes necessary daily and/or weekly reports for company and customer.
Tracks and maintains employee attendance system and processes driver and operations staff vacation requests; maintains/orders necessary driver and staff uniforms.
Monitors and evaluates operations activities including vehicle on‑time statistics, missed runs, customer complaint data, accident data, and road‑call data.
Assists with supervision of location staff, communicates job requirements and expectations, monitors performance, and provides coaching and guidance.
May be trained to run other departments in the event of a vacancy.
In conjunction with the Safety Manager, ensures all federal, state, local and company record‑keeping requirements are met.
Assists in accident/incident investigation, including on‑site assistance and support to safety and training personnel.
Coordinates with the safety and training department to ensure all safety goals and directives are met.
Ensures that all manifests are performed accurately and timely.
Manages Dispatch and Operator schedules and validates pay hours.
Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch.
Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver’s room; documents attendance and enforces uniform policy; counsels employees.
Performs any other management requests or directives relating to overall function of Transdev; maintains the appropriate license to drive a route as necessary.
Qualifications
2–3 years of transit supervisory experience preferred.
Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws.
Experience supervising schedulers, dispatchers, and drivers.
Computer literate with working knowledge of Microsoft Office.
Ability to prioritize tasks effectively and manage time effectively.
Ability to appropriately interact with employees at all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
Work extended hours, including weekends and holidays, if needed.
Demonstrate regular and consistent attendance and punctuality.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on sloped or uneven surfaces.
L lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Must be able to work shifts or flexible work schedules as needed.
Drug‑Free Workplace Transdev maintains a drug‑free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre‑employment drug screen.
Equal Employment Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Additional Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR.TalentAcquisition@transdev.com.
Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6763
Transdev employs a team of 32,000 across 400 locations and maintains more than 17,000 vehicles. As a global leader in mobility, Transdev delivers safe, reliable, and innovative solutions that serve the common good.
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Transdev in Milwaukee, WI is hiring an Operations Manager. This position will oversee and supervise the daily operation of the Streetcar. The Operations Manager will monitor employee performance, identify safety issues, and address operational needs.
Compensation & Benefits Annual range: $77K-$96K a year based on experience.
Benefits include:
Vacation: 1 week.
Sick days: 7 days.
Holidays: 12 days (8 standard and 4 floating).
401(k) retirement plan, medical, dental, vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy.
Key Responsibilities
Assumes first‑line supervision of location employees and ensures company policies and procedures are followed.
Coordinates daily transit operations’ dispatching and in‑service monitoring.
Completes necessary daily and/or weekly reports for company and customer.
Tracks and maintains employee attendance system and processes driver and operations staff vacation requests; maintains/orders necessary driver and staff uniforms.
Monitors and evaluates operations activities including vehicle on‑time statistics, missed runs, customer complaint data, accident data, and road‑call data.
Assists with supervision of location staff, communicates job requirements and expectations, monitors performance, and provides coaching and guidance.
May be trained to run other departments in the event of a vacancy.
In conjunction with the Safety Manager, ensures all federal, state, local and company record‑keeping requirements are met.
Assists in accident/incident investigation, including on‑site assistance and support to safety and training personnel.
Coordinates with the safety and training department to ensure all safety goals and directives are met.
Ensures that all manifests are performed accurately and timely.
Manages Dispatch and Operator schedules and validates pay hours.
Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch.
Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver’s room; documents attendance and enforces uniform policy; counsels employees.
Performs any other management requests or directives relating to overall function of Transdev; maintains the appropriate license to drive a route as necessary.
Qualifications
2–3 years of transit supervisory experience preferred.
Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws.
Experience supervising schedulers, dispatchers, and drivers.
Computer literate with working knowledge of Microsoft Office.
Ability to prioritize tasks effectively and manage time effectively.
Ability to appropriately interact with employees at all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
Work extended hours, including weekends and holidays, if needed.
Demonstrate regular and consistent attendance and punctuality.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on sloped or uneven surfaces.
L lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Must be able to work shifts or flexible work schedules as needed.
Drug‑Free Workplace Transdev maintains a drug‑free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre‑employment drug screen.
Equal Employment Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Additional Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR.TalentAcquisition@transdev.com.
Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6763
Transdev employs a team of 32,000 across 400 locations and maintains more than 17,000 vehicles. As a global leader in mobility, Transdev delivers safe, reliable, and innovative solutions that serve the common good.
#J-18808-Ljbffr