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Taskrabbit

Senior Cloud Infrastructure Engineer

Taskrabbit, San Francisco, California, United States, 94199

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Senior Cloud Infrastructure Engineer – Taskrabbit Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company, we celebrate innovation, inclusion, and hard work. Our culture is collaborative, pragmatic, and fast‑paced. We’re looking for talented, entrepreneurially minded, and data‑driven people who also have a passion for helping people do what they love.

We are a hybrid company with employees distributed across the US and EU and were ranked “Best Places to Work” by Built In in 2022, 2023, and 2024.

Team & Role About The Team We’re problem‑solvers and self‑stoppers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people get their tasks done and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Role Taskrabbit is looking for an experienced Senior Cloud Infrastructure Engineer to drive the next phase of our Platform Modernisation (PlatMod) initiative. In this high‑impact role, you won’t just keep the lights on; you will build the next generation of infrastructure from scratch to support both Taskrabbit and Dolly.

We are moving fast to decommission legacy tooling (i.e. Jenkins) in favour of a modern, cloud‑native stack (Kubernetes, ArgoCD, Crossplane). You will be a hands‑on owner—taking vague requirements and turning them into resilient, scalable solutions while advocating for your technical designs to the wider engineering organisation.

As a core member of a lean, collaborative team, you will also play a critical role in stabilising our environment. You will participate in the on‑call rotation, drive incident response, and implement the fixes necessary to ensure our services remain highly available (99.9%) for our users worldwide.

What You’ll Work On

Build and maintain modern infrastructure such as Kubernetes, new CI/CD tools and assist application teams in adapting.

Design and maintain CI/CD pipelines from scratch for testing and releasing configuration and software.

Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, and AWS logs.

Engage in capacity planning and demand forecasting, anticipating performance bottlenecks and scaling the environment as needed.

Design and implement a zero‑downtime solution to achieve highly available service (99.9%).

Ensure systems are secure against cyber threats and implement fixes for security vulnerabilities.

Automate tasks and develop tools to increase engineering efficiency and visibility.

Design and implement disaster recovery between different cloud regions in AWS.

Manage web domain and certificates.

Troubleshoot production and testing environment issues, including performance and functional issues.

Provide support through on‑call, resolving issues and driving infrastructure changes.

Identify, define, and document system requirements and recommend solutions to management.

Perform on‑call duties as part of the rotation (weekends/evenings; as needed).

Your Areas of Expertise

At least 5 years of experience in Infrastructure and DevOps.

Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef).

Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies (ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes, etc.).

Experience with Docker, Terraform, Helm, GitHub Actions, and ArgoCD.

Experience with microservice architecture running in containers.

Experience supporting 24x7, high‑availability internet application environments that include web, application, and database servers and load balancing systems.

Experience working with a product that has end‑users.

Bachelor’s degree or higher in Computer Science, or equivalent experience.

AWS certification is a plus.

Excellent written and communication skills.

Strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution.

Software development background is a plus.

Experience in a startup environment is a plus.

Compensation & Benefits The base pay range for this position is $147,000 – $196,000. This range is representative of base pay only, and does not include other total cash compensation, such as company bonus or benefits. Final offer amounts may vary based on relevant experience, qualifications, geography, and level.

Benefits include employer‑paid health insurance, a 401(k) match with immediate vesting for US employees, generous and flexible time off with company‑wide closure weeks, product stipends, wellness and education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Diversity & Inclusion Taskrabbit is an equal‑opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit’s commitment to diversity and inclusion includes an active commitment to equity within our company and platform. Our anti‑racist culture strengthens knowledge, understanding, and awareness of underrepresented experiences and supports ongoing allyship.

Interview Process Taskrabbit will never use text or chat applications to conduct interviews. Our interview process includes an initial recruiter phone screen and several video‑based interviews with our hiring teams. All communications are conducted from taskrabbit.com domain names.

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