Scale AI, Inc.
Scale AI is seeking an experienced IT Systems Engineering Manager to lead the design, development, and operation of our expanding SaaS and infrastructure ecosystem. In this role, you will shape the technical roadmap, guide modernization efforts across systems, tools, networks, and support operations, and drive automation at scale, including the thoughtful use of AI to eliminate repetitive work for both the IT organization and the broader company.
You will:
Bring deep, practical experience in IT engineering, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast‑paced environments.
Define, prioritize, and execute IT initiatives that improve collaboration, cost‑effectiveness, compliance, and security at enterprise scale.
Partner closely with the Security organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data.
Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement.
Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies.
Partner with Workplace teammates and lead office build outs as the company expands operations.
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations.
Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth.
Deploy and manage solutions across offices in multiple time zones and countries.
Ideally you'd have:
7+ years of experience working in IT engineering, overseeing high‑impact projects.
3+ years of people management experience leading multiple technical teams, distributed across multiple geographies.
Excellent communication, leadership, decision‑making, and project management skills.
Proven experience operating and managing security, automation technology, and automation programs, including configuring, deploying, and leading:
Implementation and governance of cloud‑based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, and Microsoft Azure AD (Entra ID), SSO, SAML, and SCIM across enterprise environments.
Mobile Device Management systems (MDM), such as Jamf and Microsoft Intune, and experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
Nice to haves:
You have worked in a fast‑paced, high‑growth startup environment.
Experience with AWS Lambda functions or GCP Cloud Functions.
Knowledge and experience in infrastructure as code tools (such as Terraform), information security and security engineering is a plus.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
We comply with the United States Department of Labor’s Pay Transparency provision.
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You will:
Bring deep, practical experience in IT engineering, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast‑paced environments.
Define, prioritize, and execute IT initiatives that improve collaboration, cost‑effectiveness, compliance, and security at enterprise scale.
Partner closely with the Security organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data.
Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement.
Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies.
Partner with Workplace teammates and lead office build outs as the company expands operations.
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations.
Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth.
Deploy and manage solutions across offices in multiple time zones and countries.
Ideally you'd have:
7+ years of experience working in IT engineering, overseeing high‑impact projects.
3+ years of people management experience leading multiple technical teams, distributed across multiple geographies.
Excellent communication, leadership, decision‑making, and project management skills.
Proven experience operating and managing security, automation technology, and automation programs, including configuring, deploying, and leading:
Implementation and governance of cloud‑based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, and Microsoft Azure AD (Entra ID), SSO, SAML, and SCIM across enterprise environments.
Mobile Device Management systems (MDM), such as Jamf and Microsoft Intune, and experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
Nice to haves:
You have worked in a fast‑paced, high‑growth startup environment.
Experience with AWS Lambda functions or GCP Cloud Functions.
Knowledge and experience in infrastructure as code tools (such as Terraform), information security and security engineering is a plus.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
We comply with the United States Department of Labor’s Pay Transparency provision.
#J-18808-Ljbffr