Work180
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win. Senior Product Manager – Personalization
Introduction to the team:
Expedia Group Product & Technology powers personalized travel experiences for millions of travelers across the globe. We build intelligent, scalable, and connected products that leverage data and AI to simplify complex decisions, delight our customers, and drive loyalty. Our unified platform supports brands like Expedia, Vrbo, Hotels.com, enabling tailored experiences across channels and trip types. The Recommendations & Personalization team plays a critical role in shaping how we understand travelers’ intent and preferences to deliver the most relevant experiences at every stage of the journey. We're focused on using traveler data and AI to make every interaction more intuitive and meaningful. In this role, you will:
Own a portion of the personalization strategy and end‑to‑end roadmap, focusing on making travel discovery and decision‑making more relevant and effortless. Define prioritization frameworks such as traveler preferences & intent, including which attributes to capture in the user profile, how to infer them from behavior and conversations, and how to replay them across the experience. Collaborate with the Data & AI team to develop new models ensuring high accuracy to build user trust. Drive alignment across functions—engineering, data & AI, design, brand, analytics, and other product teams—to ensure personalization features are consistent, scalable, and clearly tied to traveler experience and business impact. Support a culture of testing and learning: define platform metrics, launch experiments, and iterate based on measurable results. Evangelize the personalization vision across Expedia Group, using strong communication and influence skills to drive clarity and momentum across teams. Experience and qualifications:
Bachelor’s degree in a technical, quantitative, or business‑related field (required); MBA or advanced technical degree is a plus or equivalent related professional experience. 8+ years of product management experience, with 3+ years working on personalization, recommendation systems, ranking, or AI/ML‑powered products in a consumer technology setting. Demonstrated success in defining and shipping products that rely on user‑level signals and behavioral data to drive relevance. Strong technical acumen: comfortable working closely with data scientists, engineers, and architects to shape system capabilities and deliver high‑quality features. Strong analytical and experimentation skills, with the ability to define KPIs and draw actionable insights from data. Excellent collaboration and influence skills—able to align diverse teams, manage cross‑functional dependencies, and navigate ambiguity. Customer‑obsessed mindset with the ability to translate complex problems into clear product decisions that improve the traveler experience. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical, dental, vision, paid time off, an Employee Assistance Program, wellness & travel reimbursement, travel discounts, and IATAN membership. To view our full list of benefits, please visit our careers page. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance. Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the SSA and, if necessary, the DHS with information from each new employee’s I‑9 to confirm work authorization.
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To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win. Senior Product Manager – Personalization
Introduction to the team:
Expedia Group Product & Technology powers personalized travel experiences for millions of travelers across the globe. We build intelligent, scalable, and connected products that leverage data and AI to simplify complex decisions, delight our customers, and drive loyalty. Our unified platform supports brands like Expedia, Vrbo, Hotels.com, enabling tailored experiences across channels and trip types. The Recommendations & Personalization team plays a critical role in shaping how we understand travelers’ intent and preferences to deliver the most relevant experiences at every stage of the journey. We're focused on using traveler data and AI to make every interaction more intuitive and meaningful. In this role, you will:
Own a portion of the personalization strategy and end‑to‑end roadmap, focusing on making travel discovery and decision‑making more relevant and effortless. Define prioritization frameworks such as traveler preferences & intent, including which attributes to capture in the user profile, how to infer them from behavior and conversations, and how to replay them across the experience. Collaborate with the Data & AI team to develop new models ensuring high accuracy to build user trust. Drive alignment across functions—engineering, data & AI, design, brand, analytics, and other product teams—to ensure personalization features are consistent, scalable, and clearly tied to traveler experience and business impact. Support a culture of testing and learning: define platform metrics, launch experiments, and iterate based on measurable results. Evangelize the personalization vision across Expedia Group, using strong communication and influence skills to drive clarity and momentum across teams. Experience and qualifications:
Bachelor’s degree in a technical, quantitative, or business‑related field (required); MBA or advanced technical degree is a plus or equivalent related professional experience. 8+ years of product management experience, with 3+ years working on personalization, recommendation systems, ranking, or AI/ML‑powered products in a consumer technology setting. Demonstrated success in defining and shipping products that rely on user‑level signals and behavioral data to drive relevance. Strong technical acumen: comfortable working closely with data scientists, engineers, and architects to shape system capabilities and deliver high‑quality features. Strong analytical and experimentation skills, with the ability to define KPIs and draw actionable insights from data. Excellent collaboration and influence skills—able to align diverse teams, manage cross‑functional dependencies, and navigate ambiguity. Customer‑obsessed mindset with the ability to translate complex problems into clear product decisions that improve the traveler experience. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical, dental, vision, paid time off, an Employee Assistance Program, wellness & travel reimbursement, travel discounts, and IATAN membership. To view our full list of benefits, please visit our careers page. The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance. Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the SSA and, if necessary, the DHS with information from each new employee’s I‑9 to confirm work authorization.
#J-18808-Ljbffr