CLEAR
Assistant Operations Manager (DAL)
– CLEAR
The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate thrives in a fast‑paced environment and is a hands‑on coach for security, customer service, and sales.
Key Responsibilities
Spend 80% of time on the floor in a customer‑facing environment at the airport.
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity.
Monitor & drive security, service, and sales on each shift.
Manage shift briefings, debriefs, and huddles, as well as any changes, breaks, and rotations.
Coach, mentor, and train the team to meet sales and customer service goals and standards.
Oversee asset control & devices – understand how our technology works & be able to troubleshoot when necessary.
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships.
Manage incident prevention and responses.
Attend station management team meetings.
Ideal Candidates
1–2 years of leadership experience in a customer‑facing operation (e.g., retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor, and influence others.
Ability to manage multiple priorities in an ever‑changing environment.
Strong organizational skills.
Proficiency in using technology daily in your work.
Successful completion of a government background investigation.
Ability to stand/walk for extended periods of time.
Ability to follow policies and procedures set forth by CLEAR, airport, state, and federal regulations.
Availability to work a non‑traditional schedule (weekends, holidays, early mornings, and/or evenings).
About CLEAR Clear’s mission is to create frictionless experiences where every day feels like magic. With over 27 million passionate members and hundreds of partners worldwide, CLEAR’s identity platform transforms how people live, work, and travel in airports, stadiums, and on the phone.
Clear provides reasonable accommodation to qualified individuals with disabilities or protected needs. Notify us if you require accommodation to apply for a job or perform your job. Examples include, but are not limited to, time off, extra breaks, changes to the application process, policy exceptions, documents in alternative formats, live captioning, sign language interpreter, or specialized equipment.
Equal Opportunity Employer. CLEAR is an Equal Opportunity Employer and welcomes applicants of all backgrounds. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
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– CLEAR
The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate thrives in a fast‑paced environment and is a hands‑on coach for security, customer service, and sales.
Key Responsibilities
Spend 80% of time on the floor in a customer‑facing environment at the airport.
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity.
Monitor & drive security, service, and sales on each shift.
Manage shift briefings, debriefs, and huddles, as well as any changes, breaks, and rotations.
Coach, mentor, and train the team to meet sales and customer service goals and standards.
Oversee asset control & devices – understand how our technology works & be able to troubleshoot when necessary.
Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships.
Manage incident prevention and responses.
Attend station management team meetings.
Ideal Candidates
1–2 years of leadership experience in a customer‑facing operation (e.g., retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor, and influence others.
Ability to manage multiple priorities in an ever‑changing environment.
Strong organizational skills.
Proficiency in using technology daily in your work.
Successful completion of a government background investigation.
Ability to stand/walk for extended periods of time.
Ability to follow policies and procedures set forth by CLEAR, airport, state, and federal regulations.
Availability to work a non‑traditional schedule (weekends, holidays, early mornings, and/or evenings).
About CLEAR Clear’s mission is to create frictionless experiences where every day feels like magic. With over 27 million passionate members and hundreds of partners worldwide, CLEAR’s identity platform transforms how people live, work, and travel in airports, stadiums, and on the phone.
Clear provides reasonable accommodation to qualified individuals with disabilities or protected needs. Notify us if you require accommodation to apply for a job or perform your job. Examples include, but are not limited to, time off, extra breaks, changes to the application process, policy exceptions, documents in alternative formats, live captioning, sign language interpreter, or specialized equipment.
Equal Opportunity Employer. CLEAR is an Equal Opportunity Employer and welcomes applicants of all backgrounds. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
#J-18808-Ljbffr