The Pavilion Senior Living is hiring: Receptionist in Nashville

Job Title: Receptionist/Admissions Coordinator Location: The Pavilion Senior Living at Smyrna Reports To: Executive Director Employment Type: Full-Time Position Summary: The Receptionist/Admissions Coordinator plays a vital role in welcoming new residents and their families to our assisted living community. This position is responsible for managing the admissions process from initial inquiry through move-in, ensuring a smooth, supportive, and compassionate experience. The ideal candidate will be a warm, organized, and detail-oriented professional who thrives in a people-centered environment. Key Responsibilities: Lead Inquiry Management: Respond to phone, email, and in-person inquiries from prospective residents and families with empathy and professionalism. Tour Coordination: Schedule and conduct facility tours, highlighting services, amenities, and the community culture. Admissions Process Oversight: Guide families through the admissions process, including application paperwork, assessments, and coordination with healthcare providers. Collaboration: Work closely with nursing, care, and administrative teams to ensure a seamless transition for new residents. Documentation & Compliance: Maintain accurate records and ensure all admissions documentation complies with state regulations and facility policies. Relationship Building: Develop and maintain relationships with referral sources such as hospitals, rehab centers, and case managers. Marketing Support: Assist with community outreach, events, and marketing initiatives to promote the facility and increase occupancy. Qualifications: Associate’s or Bachelor’s degree in healthcare administration, social work, marketing, or a related field (preferred). 2+ years of experience in admissions, sales, or customer service in a healthcare or senior living setting. Strong interpersonal and communication skills. Compassionate and patient demeanor with a genuine interest in serving seniors. Proficiency in Microsoft Office and CRM systems. Knowledge of state regulations related to assisted living (preferred). What We Offer: Competitive salary and benefits package Supportive and mission-driven work environment Opportunities for professional growth and development The chance to make a meaningful difference in the lives of seniors and their families Local Family owned and operated #J-18808-Ljbffr