Cybersecurity Engagement Manager Job at Tata Consultancy Services in Cary

Cybersecurity Engagement Manager

Tata Consultancy Services is seeking a Cybersecurity Engagement Manager who will be responsible for overall Cyber Security sales, revenue growth, upsell and cross-sell, and customer stakeholder management.

Requirements include technical knowledge across two or more cyber domains (IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security, etc.) and experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management.

Responsibilities

• Overall owner and accountable for CSP growth within ISU
• Forge customer relationships and set up regular connections to ensure business development and growth with external and internal customer stakeholders
• Ensure delivery excellence and meet customer satisfaction targets
• Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work and alignment with SoW for delivery
• Govern and advise on program delivery plan development, resource loading plan, and onboarding plan
• Forecast and track revenue targets
• Ensure understanding of customer requirements, position/job description, activities to be undertaken
• Plan for contingency and manage customer expectations
• Identify red flags and expedite escalation to right stakeholders within time to contain and fix brewing issues
• Deliver and present solutions to various levels of stakeholders including C‑suite
• Facilitate a culture of trust
• Provide guidance and be a mentor to team members
• Identify and groom Cyber Security leaders
• Monitor and track team member performance
• Provide continuous feedback and opportunities for continuous improvement

Qualifications

• 13+ years of relevant experience
• Bachelor’s degree, preferably in Cyber or Information Security
• Good knowledge of Banking, Financial Sector, and Insurance industry
• Ability to learn new technologies quickly
• Certifications: CISSP / CCSP
• Experience in onsite/nearshore/offshore delivery model to ensure successful program and service delivery (plus)
• Ability to build customer trust and act as a trusted Cyber Security technology partner
• Ability to understand customer business problems, look for opportunities, and convert them into mutually valuable programs
• Deep understanding of revenue growth and management
• Good office skills including PowerPoint, Word, and Excel

Behavioral

• Possess strong analytical and critical thinking skills; proven ability to propose and win Cyber Security programs
• Work independently with minimal guidance and supervision
• Detail oriented with strong communication and interpersonal skills
• Excellent business problem‑solving skills; ability to influence others and negotiate
• Communicate and lead discussions at all levels of customer organization
• Represent during RFP defense and solutioning
• Work in a global operating model
• Go‑getter with ownership mindset
• Build trust with all stakeholders
• Strong business acumen and customer‑centric mindset
• Make decisions with win‑win outcomes
• Create strategy and plan
• Maintain learning aptitude and keep close to current technologies
• Leadership mindset to ensure self and team growth
• Lead improvements in current ways of working and forge new relationships
• Strong governance and ability to set up accountability

Salary Range: $123,500-$164,450 a year.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting

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