Sam's Club
Tire and Battery Center Team Leader
Sam's Club, Bowling Green, Kentucky, United States, 42103
Tire and Battery Center Services Lead
As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.
Base pay range $20.00/hr - $28.00/hr
Key Responsibilities
Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies and is an advocate for the member, the associate, and the company.
Be an Expert: Maintains an in-depth knowledge of business on the floor safety and compliance protocols, tire and battery service standards, equipment operations (TPMS, tire and pressure monitoring systems, tire recalls), product specifications and seasonality to ensure the team performs their daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively. Leverages learning resources and attends training conferences to drive continuous improvement.
Leverages Digital Tools: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement. Utilizes hand‑held technology to make immediate business decisions related to services safety alerts, new product information, product application and training. Be an early adopter of new tools and encourages others to use them.
Be an Owner: Drives the business results, ensures commitment to operational excellence, maintains a neat, clean and safe work area for the team and the members. Ensures proactive planning, orders equipment, tools and supplies as needed while being cognizant of expense controls, tracks and monitors returns and special orders, assists in staffing and scheduling, operates cash registers, processes transactions and works hands‑on in the physical area when required to support member service. Maintains accurate inventory audit safety and compliance standards, completes paperwork, logs and other required documentation and models a commitment to member service.
Be a Talent Ambassador: Trains and teaches the team to be highly effective, monitors associates to complete elearnings and trainings on time, identifies the potential and desire in others, provides and develops the necessary skill set for the team to deliver high‑quality services to the members, encourages career growth for all associates and sources new talent internally and externally to work on the team.
Develops, Communicates, and Implements Processes: Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities.
Demonstrates, Promotes, and Supports Compliance with Company Policies, Procedures and Standards of Ethics and Integrity: Explains, guides and demonstrates how to apply these in executing business processes and practices, implements related action plans using the Open Door Policy, and assists management with correcting ethical and compliance issues and problems.
Leads, Participates, and Supports Teams: Determines customer needs and business priorities, coordinates and executes work assignments, provides advice, feedback and support to ensure timelines and work quality are achieved, and models and helps others adapt to change or new challenges.
Respect the Individual (Emerging from Diversity and Inclusion Values): Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent; works as a team; builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence; strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us; acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve Our Customers and Members: Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits including medical, vision and dental coverage.
Financial benefits including 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional PTO and PPTO for vacation, sick leave, holidays or other purposes. Amount depends on job classification and length of employment and meets/exceeds applicable paid sick leave laws.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U
is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering tuition, books, and fees.
Minimum Qualifications
6 months supervisory experience or 6 months experience in the automotive industry.
Must be 18 years of age or older.
Successfully complete all required training and assessments within the prescribed time period if hired.
Preferred Qualifications
Supervisory experience in the tire industry.
Tire Industry Certification - Certificate.
Location Bowling Green, KY 42103-6025, United States of America.
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Information Technology
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Base pay range $20.00/hr - $28.00/hr
Key Responsibilities
Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies and is an advocate for the member, the associate, and the company.
Be an Expert: Maintains an in-depth knowledge of business on the floor safety and compliance protocols, tire and battery service standards, equipment operations (TPMS, tire and pressure monitoring systems, tire recalls), product specifications and seasonality to ensure the team performs their daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively. Leverages learning resources and attends training conferences to drive continuous improvement.
Leverages Digital Tools: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement. Utilizes hand‑held technology to make immediate business decisions related to services safety alerts, new product information, product application and training. Be an early adopter of new tools and encourages others to use them.
Be an Owner: Drives the business results, ensures commitment to operational excellence, maintains a neat, clean and safe work area for the team and the members. Ensures proactive planning, orders equipment, tools and supplies as needed while being cognizant of expense controls, tracks and monitors returns and special orders, assists in staffing and scheduling, operates cash registers, processes transactions and works hands‑on in the physical area when required to support member service. Maintains accurate inventory audit safety and compliance standards, completes paperwork, logs and other required documentation and models a commitment to member service.
Be a Talent Ambassador: Trains and teaches the team to be highly effective, monitors associates to complete elearnings and trainings on time, identifies the potential and desire in others, provides and develops the necessary skill set for the team to deliver high‑quality services to the members, encourages career growth for all associates and sources new talent internally and externally to work on the team.
Develops, Communicates, and Implements Processes: Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities.
Demonstrates, Promotes, and Supports Compliance with Company Policies, Procedures and Standards of Ethics and Integrity: Explains, guides and demonstrates how to apply these in executing business processes and practices, implements related action plans using the Open Door Policy, and assists management with correcting ethical and compliance issues and problems.
Leads, Participates, and Supports Teams: Determines customer needs and business priorities, coordinates and executes work assignments, provides advice, feedback and support to ensure timelines and work quality are achieved, and models and helps others adapt to change or new challenges.
Respect the Individual (Emerging from Diversity and Inclusion Values): Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent; works as a team; builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence; strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us; acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve Our Customers and Members: Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits including medical, vision and dental coverage.
Financial benefits including 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional PTO and PPTO for vacation, sick leave, holidays or other purposes. Amount depends on job classification and length of employment and meets/exceeds applicable paid sick leave laws.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U
is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering tuition, books, and fees.
Minimum Qualifications
6 months supervisory experience or 6 months experience in the automotive industry.
Must be 18 years of age or older.
Successfully complete all required training and assessments within the prescribed time period if hired.
Preferred Qualifications
Supervisory experience in the tire industry.
Tire Industry Certification - Certificate.
Location Bowling Green, KY 42103-6025, United States of America.
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Information Technology
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr