OTO Development
We are pleased to announce a wonderful career opportunity for a
General Manager .
This is an exceptional opportunity to become a key player on our leadership team at this property!
What will you be doing most days
Lead the property in the generation of revenue through sales and marketing efforts
Maintain strong knowledge of and relationships in the local market
Manage relationships with hotel vendors and negotiate service agreements as appropriate
Review financial reports and statements to understand the property’s performance versus its budget and expenses while working to determine areas of concern and develop strategies to improve performance
Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses. Strive to accomplish financial goals simultaneously with superior guest and team member satisfaction.
Manage costs within the hotel, including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
Ensure service, technical skills, and other training occurs throughout the property
Establish and maintain open, collaborative relationships with direct reports and the entire team
Establish a presence with team members on property and actively solicit team member feedback and utilize an “open door” policy
Hire team members who demonstrate strong functional expertise, creativity, and leadership
Observe service behaviors of team members and provide feedback to individuals and/or supervisors
Review comment cards, guest survey results, and other data to identify areas of improvement with team members
Analyze service issues and identify trends while facilitating the development of creative solutions to overcome obstacles
Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
Ensure that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
Ensure policies are administered fairly and consistently and that each team member’s performance is evaluated and recognized where appropriate
Work to ensure property meets franchise standards and is a safe and secure facility for guests and team members
What are the requirements for this position
You have a minimum of 5 years of progressive hotel management experience
You have previous hotel management experience with a proven success in leadership of teams and guest service results
You have the financial acumen required to work with and understand financial information and data
You have a bachelor’s degree or an extensive amount of relevant work experience
You have excellent communication skills in order to convey information and ideas clearly (both oral and written), as well as effective listening skills to understand issues and work toward problem resolution
You have prior leadership over direct sales efforts producing at least 50% market mix of total revenues
You have a valid driver’s license from the appropriate state
You have exceptional time management and multitasking skills
You have a customer focus and consistently strive to deliver optimal employee and customer satisfaction for the hotel
Physical Requirements For This Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements This position may require occasional travel.
Pay Scale:
$41.33 - $87.24/hour Rate depends upon state/market
This property is managed by
OTO Development .
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position:
General Manager
Department:
Property
Exempt
Position Reports to:
Regional Director of Operations
Revised:
6/11/25
#J-18808-Ljbffr
General Manager .
This is an exceptional opportunity to become a key player on our leadership team at this property!
What will you be doing most days
Lead the property in the generation of revenue through sales and marketing efforts
Maintain strong knowledge of and relationships in the local market
Manage relationships with hotel vendors and negotiate service agreements as appropriate
Review financial reports and statements to understand the property’s performance versus its budget and expenses while working to determine areas of concern and develop strategies to improve performance
Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses. Strive to accomplish financial goals simultaneously with superior guest and team member satisfaction.
Manage costs within the hotel, including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
Ensure service, technical skills, and other training occurs throughout the property
Establish and maintain open, collaborative relationships with direct reports and the entire team
Establish a presence with team members on property and actively solicit team member feedback and utilize an “open door” policy
Hire team members who demonstrate strong functional expertise, creativity, and leadership
Observe service behaviors of team members and provide feedback to individuals and/or supervisors
Review comment cards, guest survey results, and other data to identify areas of improvement with team members
Analyze service issues and identify trends while facilitating the development of creative solutions to overcome obstacles
Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
Ensure that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
Ensure policies are administered fairly and consistently and that each team member’s performance is evaluated and recognized where appropriate
Work to ensure property meets franchise standards and is a safe and secure facility for guests and team members
What are the requirements for this position
You have a minimum of 5 years of progressive hotel management experience
You have previous hotel management experience with a proven success in leadership of teams and guest service results
You have the financial acumen required to work with and understand financial information and data
You have a bachelor’s degree or an extensive amount of relevant work experience
You have excellent communication skills in order to convey information and ideas clearly (both oral and written), as well as effective listening skills to understand issues and work toward problem resolution
You have prior leadership over direct sales efforts producing at least 50% market mix of total revenues
You have a valid driver’s license from the appropriate state
You have exceptional time management and multitasking skills
You have a customer focus and consistently strive to deliver optimal employee and customer satisfaction for the hotel
Physical Requirements For This Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements This position may require occasional travel.
Pay Scale:
$41.33 - $87.24/hour Rate depends upon state/market
This property is managed by
OTO Development .
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position:
General Manager
Department:
Property
Exempt
Position Reports to:
Regional Director of Operations
Revised:
6/11/25
#J-18808-Ljbffr