Member Experience Lead — Elevate Service & Retention

A leading fitness company in Long Beach is seeking a Customer Experience Manager to enhance member satisfaction and support team development. The ideal candidate will possess exceptional customer service skills and experience in the fitness or service industry. Responsibilities include addressing member concerns, monitoring satisfaction trends, and collaborating with management to improve service quality. This role offers competitive pay and benefits, including free membership and health insurance. #J-18808-Ljbffr