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MegazoneCloud Global

Vice President of Operations

MegazoneCloud Global, Rochester, New York, United States

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13 hours ago Be among the first 25 applicants This range is provided by MegazoneCloud Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$175,000.00/yr - $200,000.00/yr Direct message the job poster from MegazoneCloud Global Global HR Leader | HR Strategy & Operations | Payroll & Benefits | Talent & Performance Development | International HR Expansion

Job Description We are looking for a proven operations leader to join the senior-executive team. The Vice President of Operation is the senior executive accountable for delivering profitable, scalable, and high-quality cloud and ai-native consulting and managed-services engagements. You will own end-to-end service delivery, resource capacity planning, project governance, and operational excellence across multi-cloud transformation, modernization, and cloud-native application programs. Key Responsibilities Collaboratively define a 3-year operating model that aligns capacity, processes, and tooling with revenue and margin targets. Establish SLAs and KPIs for delivery, utilization, quality, and client satisfaction. Forecast demand and set hiring plans for engineers, project managers, and quality teams. Optimize on-shore, near-shore, and off-shore delivery mixes to balance cost, quality, and client proximity. Partner with HR on recruitment, onboarding, upskilling, and retention initiatives. Qualifications 15+ years of progressive operations or delivery leadership in cloud consulting, SI, or managed-services organizations Proven track record managing multi-million-dollar, cloud-native transformation and managed-services portfolios (AWS, Azure, GCP). Established relationships with hyperscaler partner teams (e.g., AWS, Azure, GCP). Bachelor’s degree or higher Ability to lead cross-functional teams that drive customer solution innovation Entrepreneurial drive and mindset operating in a fast-paced, high-growth environment Why Join MegazoneCloud? As VP of Operations, you’ll play a critical leadership role in delivering high-quality AI and cloud programs for complex, large-scale enterprise clients. You’ll have the opportunity to: Define and scale operational excellence across multi-cloud delivery models (onshore, offshore, nearshore) Establish the backbone of our U.S. service delivery, influencing SLAs, KPIs, and financial targets Partner with global leaders and local delivery teams to grow a 200+ person organization Join a high-growth, mission-driven company with a collaborative and transparent culture MegazoneCloud is an equal opportunity employer committed to building a diverse and inclusive workforce. We don’t just sell cloud solutions — we live our values:

Transform

how our clients grow, think of

Tomorrow

in every engagement, and win

Together

as one global team Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Administrative, Management, and Strategy/Planning Industries IT Services and IT Consulting Referrals increase your chances of interviewing at MegazoneCloud Global by 2x Inferred from the description for this job

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