Salesforce
Senior Engineering Manager - ECommerce Agent
Salesforce, San Francisco, California, United States, 94199
Senior Engineering Manager - ECommerce Agent
1 week ago Be among the first 25 applicants
Job Category: Software Engineering
Location: San Francisco, CA
Base Salary Range: $184,000 to $253,000 (Washington) / $200,800 to $276,100 (California) / $184,000 to $253,000 (Massachusetts)
Employment type: Full-time
Seniority level: Not applicable
Job function: Engineering and Information Technology
Industry: Software Development, IT Services and IT Consulting, and Technology, Information and Internet
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an experienced and dynamic Software Engineering Manager to lead our ECommerce Agent team. This role offers an exciting opportunity to drive the development of innovative AI/Machine Learning‑powered solutions that enhance the ECommerce experience for consumers, assist their shopping journeys through conversations, recommend products and actions, and personalize their experience.
Responsibilities
Lead and manage a team of talented software engineers, fostering a culture of innovation, collaboration, and technical excellence.
Drive the architectural design, development, and delivery of high-quality, scalable, and performant software for the Salesforce ECommerce Agent platform.
Define and execute technical roadmaps, ensuring alignment with product strategy and business objectives.
Mentor and coach team members, promoting their professional growth and skill development.
Collaborate cross‑functionally with product management, design, and other engineering teams to define requirements, prioritize features, and deliver integrated solutions.
Ensure the team adheres to best practices in software development, including code reviews, testing, and deployment processes.
Champion the adoption of AI/Machine Learning and agent technologies within the ECommerce domain.
Manage project timelines, resources, and risks effectively.
Required Qualifications
Experience in leveraging LLM and VLLM in products, or related frameworks / technologies.
Experience building machine learning applications.
Deep understanding of machine learning concepts.
7+ years of experience in software development, with a strong background in building scalable, enterprise‑grade applications.
4+ years of experience in a leadership or management role, leading software engineering teams.
Excellent communication, interpersonal, and leadership skills.
Ability to work effectively in fast iteration cycles on product features in a dynamic environment.
Preferred Experience
Experience in developing and deploying "agent" based systems or conversational AI solutions.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
... (EEO and benefits summary statement)
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Job Category: Software Engineering
Location: San Francisco, CA
Base Salary Range: $184,000 to $253,000 (Washington) / $200,800 to $276,100 (California) / $184,000 to $253,000 (Massachusetts)
Employment type: Full-time
Seniority level: Not applicable
Job function: Engineering and Information Technology
Industry: Software Development, IT Services and IT Consulting, and Technology, Information and Internet
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an experienced and dynamic Software Engineering Manager to lead our ECommerce Agent team. This role offers an exciting opportunity to drive the development of innovative AI/Machine Learning‑powered solutions that enhance the ECommerce experience for consumers, assist their shopping journeys through conversations, recommend products and actions, and personalize their experience.
Responsibilities
Lead and manage a team of talented software engineers, fostering a culture of innovation, collaboration, and technical excellence.
Drive the architectural design, development, and delivery of high-quality, scalable, and performant software for the Salesforce ECommerce Agent platform.
Define and execute technical roadmaps, ensuring alignment with product strategy and business objectives.
Mentor and coach team members, promoting their professional growth and skill development.
Collaborate cross‑functionally with product management, design, and other engineering teams to define requirements, prioritize features, and deliver integrated solutions.
Ensure the team adheres to best practices in software development, including code reviews, testing, and deployment processes.
Champion the adoption of AI/Machine Learning and agent technologies within the ECommerce domain.
Manage project timelines, resources, and risks effectively.
Required Qualifications
Experience in leveraging LLM and VLLM in products, or related frameworks / technologies.
Experience building machine learning applications.
Deep understanding of machine learning concepts.
7+ years of experience in software development, with a strong background in building scalable, enterprise‑grade applications.
4+ years of experience in a leadership or management role, leading software engineering teams.
Excellent communication, interpersonal, and leadership skills.
Ability to work effectively in fast iteration cycles on product features in a dynamic environment.
Preferred Experience
Experience in developing and deploying "agent" based systems or conversational AI solutions.
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
... (EEO and benefits summary statement)
#J-18808-Ljbffr