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Sierra Business Solution

Software Engineer, Security

Sierra Business Solution, San Francisco, California, United States, 94199

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Software Engineer, Security

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Sierra Business Solution .

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co‑founders are Bret Taylor and Clay Bavor, both of whom bring a wealth of experience from industry leaders such as OpenAI, Salesforce, Facebook, and Google.

About Us Sierra’s mission is to enable businesses to build human‑centric customer experiences powered by AI. We focus on creating secure, privacy‑first systems that are easy to use and reliable at scale.

What You’ll Do

Build the Foundations of Trust by designing and shipping systems that make Sierra’s platform secure by default, spanning privacy, identity, authentication, authorization, and data security.

Own Cross‑Cutting Systems, partnering with product and platform teams to implement and evolve Sierra’s trust primitives: identity management, access control, auditability, and data lifecycle management.

Secure Agentic AI Systems by building controls that ensure AI agents cannot leak customer data, execute unauthorized actions, or be manipulated into unintended behavior.

Automate and Scale Security-Adjacent Workflows by creating developer‑friendly tooling to reduce risk and friction, such as automating security checks in CI/CD or enforcing privacy boundaries through schema validation.

What You’ll Bring

Strong Software Engineering skills with production experience in Python, Go, or TypeScript; comfortable designing APIs and integrating with authentication or identity frameworks.

A security mindset, thinking like a security engineer about data flows, storage, access, least privilege, and transparency.

Product and platform mindset, building secure systems that enable, not block, innovation and working closely with product teams to balance trade‑offs.

Curiosity and ownership, diving deep to understand and strengthen the stack, and a drive to trace token propagation or LLM interactions.

Even Better If

Experience in privacy, identity, trust & safety, auth/authz, or data protection systems.

Built security frameworks, libraries, or tooling that developers use, or integrated security automation into CI/CD pipelines.

Exposure to AI systems or designing secure‑by‑default LLM applications.

A proactive attacker mindset, asking “what could go wrong?” and having fixed real security issues in production.

Thriving in 0→1 environments where foundational systems balance speed, reliability, and trust.

Our Values

Trust – Building trust with customers and teammates through accountability, empathy, quality, and responsiveness.

Customer Obsession – Deeply understanding customers’ business goals and relentlessly focusing on outcomes.

Craftsmanship – Getting the details right, from words on a page to system architecture, and continuously improving.

Intensity – Pursuing excellence and fixing problems openly and without blame.

Family – Supporting a healthy balance of intensity and personal life, while building a family‑friendly tech environment.

What We Offer

Unlimited Paid Time Off

Medical, Dental, and Vision benefits for you and your family

Life Insurance and Disability Benefits

Retirement Plan (401K with Sierra match)

Parental Leave

Fertility and family‑building benefits through Carrot

Lunch and snacks to keep you energized

Discretionary Benefit Stipend

Free Alphorn lessons

Be You, With Us We’re committed to creating a diverse environment that reflects the diversity of our customers. We evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function

Engineering and Information Technology

IT Services and IT Consulting

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