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The Salvation Army Southern California

Sales Lead - Blossom Hill Store

The Salvation Army Southern California, San Jose, California, United States, 95199

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Sales Lead - Blossom Hill Store

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The Salvation Army Southern California

About the Arc: The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

About Our Retail Team: Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Blossom Hill Thrift Store, which supports the Adult Rehabilitation Program.

Employee Benefits:

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Responsibilities:

Takes an active role and partners with the Store Manager in daily store operations, including opening/closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.

Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

When the Store Manager and Assistant Manager are absent, schedules store employees, coordinates daily morning and shift‑change team meetings, and provides coaching, training, and development to the store employees. Processes paperwork per Review Standards, especially as it relates to Time and Attendance compliance.

Ensures high levels of Customer and Donor satisfaction through excellent service and develops strategies to improve the customer experience.

Supports Back Room Processors/Warehouse Associates to meet daily processing goals.

Supervises and reports on program Beneficiaries if Work Therapy Assignments are in place at the store.

Protects and secures store currency, inventory, and property, including safe funds, bank deposits, products for sale, store equipment, and building security.

Secures the building during non‑operating hours with alarm system arming and alert protocol.

Assists in conducting mandatory Weekly Store Meetings.

May be transferred or relocated to other stores based on business needs.

Completes all tasks as assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

Position Objectives:

Provide customers with the best selection, exceptional service and well‑organized stores.

Meet store sales and income budget expectations while managing expenses to maximize profitability.

Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants).

Implement effective Work Therapy Assignments and keep Beneficiaries on track.

Qualifications:

High School diploma/GED required.

Minimum one year of previous retail experience; supervisory experience preferred.

Must pass background check, including Criminal History and Sex Offender Registry.

Strong communication skills with management, employees, customers, and donors.

Physical Demands:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.

Ability to grasp, push, pull and lift objects up to 50 lbs.

Ability to perform repetitive motion tasks.

Core Competencies:

Problem Solving – identify & resolve problems promptly.

Oral Communication – speak clearly and persuasively.

Written Communication – write clearly and edit for spelling and grammar.

Teamwork – build positive team spirit and achieve objectives.

Schedule:

Our stores operate 7 days per week. Work schedules are determined by Management. Sales Leads may be scheduled to work any part‑time shift including evenings, weekends, and holidays and must be flexible to ensure adequate store coverage.

Seniority level Mid‑Senior level

Employment type Part‑time

Job function Sales and Business Development

Industry Non‑profit Organizations

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