Ultimate Care
Swift Home Care is seeking a dedicated and detail-oriented Scheduling Coordinator to join our team in Brooklyn, NY!
We are looking for individuals with home care coordination experience and bilingual in English/Spanish. This is a great opportunity for someone who wants to take their experience to the next level.
Compensation $23-26 an hour, based on relevant experience.
Location 2169 86th Street, Brooklyn, NY 11214
Responsibilities
Coordinate and schedule home care services based on clients' needs, preferences, and caregiver availability.
Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements.
Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly.
Adapt quickly to scheduling changes caused by call-outs, emergencies, or updated client needs.
Maintain accurate and up-to-date scheduling records using HHAeXchange.
Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets.
Review and document temporary orders daily.
Call existing patients monthly and document communication using internal templates.
Liaise between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery.
Provide general administrative support including answering phones, updating reports, and maintaining logs.
Flexibility to participate in on‑call rotation (weekdays and weekends) after 60-90 days.
Qualifications
Prior experience in home care scheduling or healthcare coordination preferred.
Proficiency with HHAeXchange or similar scheduling platforms is a plus.
Strong multitasking and problem‑solving skills.
Excellent phone etiquette and communication skills.
Bilingual (Spanish, Russian, Creole, etc.) is required.
Must be comfortable working in a fast‑paced, team‑oriented environment.
Benefits At Ultimate Care Inc., our mission is to restore dignity and independence to clients in the comfort of their homes through personalized care plans. We aim to ease the burden on family caregivers while helping clients avoid nursing homes and assisted living facilities whenever possible.
Based in New York, Ultimate Care is a licensed home care provider proudly serving the local community. Swift Home Care, an affiliate of Ultimate Care, shares this commitment to delivering high‑quality, compassionate care tailored to each individual's unique needs.
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We are looking for individuals with home care coordination experience and bilingual in English/Spanish. This is a great opportunity for someone who wants to take their experience to the next level.
Compensation $23-26 an hour, based on relevant experience.
Location 2169 86th Street, Brooklyn, NY 11214
Responsibilities
Coordinate and schedule home care services based on clients' needs, preferences, and caregiver availability.
Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements.
Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly.
Adapt quickly to scheduling changes caused by call-outs, emergencies, or updated client needs.
Maintain accurate and up-to-date scheduling records using HHAeXchange.
Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets.
Review and document temporary orders daily.
Call existing patients monthly and document communication using internal templates.
Liaise between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery.
Provide general administrative support including answering phones, updating reports, and maintaining logs.
Flexibility to participate in on‑call rotation (weekdays and weekends) after 60-90 days.
Qualifications
Prior experience in home care scheduling or healthcare coordination preferred.
Proficiency with HHAeXchange or similar scheduling platforms is a plus.
Strong multitasking and problem‑solving skills.
Excellent phone etiquette and communication skills.
Bilingual (Spanish, Russian, Creole, etc.) is required.
Must be comfortable working in a fast‑paced, team‑oriented environment.
Benefits At Ultimate Care Inc., our mission is to restore dignity and independence to clients in the comfort of their homes through personalized care plans. We aim to ease the burden on family caregivers while helping clients avoid nursing homes and assisted living facilities whenever possible.
Based in New York, Ultimate Care is a licensed home care provider proudly serving the local community. Swift Home Care, an affiliate of Ultimate Care, shares this commitment to delivering high‑quality, compassionate care tailored to each individual's unique needs.
#J-18808-Ljbffr