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Judge Consulting Group

Medical/Legal/Regulatory (MLR) Coordinator

Judge Consulting Group, New York, New York, United States

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Medical/Legal/Regulatory (MLR) Coordinator Job Summary: The MLR Process Coordinator is a critical part of our materials review and approval process team (internally called TruSource), reporting to the TruSource Strategy and Execution Manager. As part of the team, the TruSource Process Coordinator manages the day-to-day administrative and project management tasks related to the TruSource review and approval process, provides tactical support to users, and serves as a liaison for all individuals within the approval process. Responsibilities Understand MLR review policies and procedures to execute Project Coordinator tasks, ensuring collateral is appropriately moved through the MLR review process. Provide expert process guidance/support/issue resolution for all individuals within the approval process, escalating to the TruSource Supervisor or Veeva Global Support team as necessary. Work with business area leads to establish and streamline regular consultative review meetings with key stakeholders. Support materials lifecycle management by helping content owners identify expiring claims and materials. Support overall data hygiene of the system through regular reviews and user training. Participate in onboarding and refresher training for all stakeholder groups — content owners/creators, reviewers/approvers and end users. Document and share best practices and lessons learned to enhance overall functional and business success. Maintain the TruSource resources SharePoint site. Monitor the TruSource user email box, responding or escalating as necessary. Owns Veeva Vault PromoMats user licensing management, ensuring efficient use of available resources. MINIMUM QUALIFICATION REQUIREMENTS 1-3 years of related content review and approval process experience Previous experience in a medical device or regulated environment preferred Previous experience using Veeva Vault PromoMats required Competency in Microsoft Office Suite required and experience with electronic document management systems, and SharePoint Must have familiarity with digital and print design processes and associated software applications Skills Excellent project management, planning and organization skills Demonstrated outstanding interpersonal skills including teamwork, coordination and communication as well as a close eye on attention to detail Ability to manage and prioritize workload proactively in a fast-paced environment Self-motivated with the ability to work independently, adapt in ambiguous environment and willingness to evolve with this newly established role Extraordinary attention to detail -Or- An equivalent competency level acquired through a variation of these qualifications may be considered. PHYSICAL REQUIREMENTS Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.