CX Business Analyst: Customer Journey & Data Insights

A leading tech company is seeking a Business Analyst – Customer Experience in Cary, North Carolina. In this role, you will bridge business needs with technical solutions, engage with stakeholders, and define customer experience requirements. This position emphasizes requirements analysis, customer journey design, and process improvement. Ideal candidates will have 2-5 years of experience in a related field and strong skills in requirements gathering and stakeholder management. The role offers a salary range of $100,000 to $110,000 USD. #J-18808-Ljbffr