Retail Customer Service Representative – Print & Signs

Retail Customer Service Representative – Print & Signs Full‑time position at AlphaGraphics Knox Street, Park Cities, North Dallas. AlphaGraphics is a locally owned visual communications company offering design, printing, signs, fulfillment, promotional, apparel, and mailing solutions to clients of all shapes and sizes.

In this role you will greet all walk‑in clients and work directly with them to accomplish their goals and objectives. Your day will also include responding to client emails, generating estimates and job tickets, answering the phone and routing calls, and contacting clients when orders are ready for pickup. These are the primary responsibilities, but you will also be exposed to other facets of the organization.

What we’re looking for

1 year of print sales experience (e.g., Office Depot, Staples, FedEx Office, Minuteman Press, Allegra, etc.)

Excellent communication skills

Ability and desire to sell a full range of products and solutions

Genuine desire to meet the customer’s needs

Persuasive and goal‑driven

Ability to work independently and as part of a team

Problem‑solving and solutions‑oriented mindset

Pleasant and professional demeanor

Relationship and consultative sales experience helpful

Exceptional ability to establish and maintain effective personal relationships

Familiarity with standard computer software programs

Ability to learn and adopt new software as necessary

PrintSmith or similar print/signs MIS experience helpful

Benefits

Competitive salary starting at $20.00 per hour

401(k)

Health insurance

Dental insurance

Paid vacation and holidays

Bonus opportunities

Company parties and other events

We look forward to hearing from you!

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