Call Center Operations Analyst: KPI Insight & Optimization

A leading technology company is looking for a Call Center Operations Analyst, based in Plantation, FL. The role involves analyzing operational data to improve call center performance and agent productivity. Candidates should have 3+ years in analytics, a strong grasp of call center metrics, and skills in BI tools. This mid-senior level, full-time position offers a salary between $80,000.00 and $90,000.00 annually, along with benefits like medical and vision insurance. #J-18808-Ljbffr