Building and Land Technology is hiring: Concierge - Part Time, Weekends in Norwa
Building and Land Technology, Norwalk, CT, United States, 06860
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BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The Concierge is a key member of the property management team. Plenty of opportunity to develop strong relationships and build your career! This is a part-time position located in Norwalk.
Description: The Concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions related to the maintenance and accessibility of the building.
Duties and Responsibilities of the Concierge :
- Oversees the provision of all services at the front desk of the luxury residential building
- Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
- Assists residents with move-in and move-out procedures
- Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered
- Adheres to emergency key procedures, manages key insurance policy, and controls keyboard access
- Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls
- Performs additional tasks and clerical duties as assigned by supervisor
- We have 2 shifts available: 12:00pm - 8:30pm and 2:30pm - 11:00pm
Qualifications and Requirements of the Concierge:
- 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
- Must demonstrate commitment to deliver outstanding customer service
- Self-motivated, trustworthy, and able to work with limited supervision
- Ability to set priorities, handle multiple tasks, and meet deadlines
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
- High school diploma or GED, college education preferred
- Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol
Physical Requirements of the Concierge:
- Must be able to lift and carry packages over 25 lbs regularly
- Ability to stand, walk, bend, and reach throughout the shift
BLT is an equal opportunity employer
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales, General Business, and Education
Industries
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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