Memorial Hospital of Gardena
Certified Phlebotomy Technician Laboratory Per Diem Night Shift Job at Memorial
Memorial Hospital of Gardena, Gardena, CA, US, 90248
Certified Phlebotomy Technician Laboratory Per Diem Night Shift
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The Certified Phlebotomy Technician is responsible for performing phlebotomy, specimen processing, micro plating, and assisting the Clinical Laboratory Scientist (CLS) or Medical Laboratory Technician (MLT) in the laboratory. Professional application of laboratory principles, theories, and techniques of phlebotomy and specimen processing is required. This position reports to the lead laboratory assistant, laboratory manager/supervisor, and/or the administrative director of Laboratory services. The technician actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, and upholds standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Essential Functions (6 months of acute experience required)
Follows hospital policies and procedures and documents their review.
Demonstrates ability to draw blood on all age groups, following each step of the laboratory procedure and antiseptic techniques.
Troubleshoots problems, documents specimen rejection, prepares send‑out specimens, and performs billing procedures.
Orients and trains new staff.
Explains collection procedures to patients.
Assists the CLS in the lab by centrifuging, organizing specimens, placing specimens on instruments to initiate a test run, making smears, plating micro, maintaining instruments, and performing inventory.
Uses clear, concise, professional communication with coworkers, patients, and all customers internal and external.
Uses AIDET in interactions with patients and family members; utilizes white boards for patient communication.
Collaborates across disciplines to assist in coordination of patient care, including patient transfer, discharge, referrals, and spiritual/psychosocial support needs.
Acts with a sense of urgency when performing tasks.
Performs basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
Reports any equipment or environmental issues for repair.
Abides by HIPAA regulations.
Utilizes SBAR when communicating with oncoming shift, physician communication, and giving reports to ancillary or other nursing services.
Speaks up to stop the line and escalates potential safety events if necessary.
Completes and attends monthly training assigned.
Other duties as assigned.
Behavioral Standards
Treats everyone as a customer; utilizes scripting and tools to ensure consistency in customer service; expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
Uses an equity lens in all aspects of patient care delivery, education, and research to promote inclusive policies and practices.
Communication / Knowledge
Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customers’ and co‑workers’ time; establishes and maintains effective relationships with customers and co‑workers.
Collaboration / Teamwork
Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; has working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care, including Life Safety, Utilities Management, Hazardous Materials, Emergency Preparedness, Safety Management, Medical Equipment Management, and Security Management programs.
Qualifications / Experience
A minimum of six (6) months phlebotomy experience in an accredited hospital clinical laboratory.
Experience working with laboratory instrumentation is preferred.
Critical thinking, service excellence, and good interpersonal communication skills; ability to read/comprehend written instructions; strong organizational skills; ability to follow verbal instructions; PC (computer) skills.
Capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with team leaders in health care.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Health Care Provider
Hospitals and Health Care
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