Thrivent is hiring: Administrative Assistant in Kansas City

Administrative Assistant

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Thrivent Financial is a faith‑based, not‑for‑profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we help others by offering financial solutions, member activities, and resources to the Christian community and nonprofit organizations.

This position provides administrative support. It is critical to our member experience and requires a friendly, upbeat demeanor and a well‑organized person. The incumbent supports the daily operations of the practice, including answering phones, greeting members, handling/distributing postal mail and practice email, ordering supplies, and using Thrivent Financial computer systems and programs to support client relations.

Hours: Monday – Friday, 8:00 – 4:30 PM. Compensation: $20–$24 per hour. In‑office location: Tiffany Springs (Zip Code 64153).

Responsibilities

• Assist Financial representatives in the preparation and follow‑up for client/member meetings
• Provide backup support on tasks that do not require licensing or registration for other staff members, as needed
• Prepare or coordinate routine correspondence, reports, and special project documentation
• Support projects, administration of programs, and processing functions as required
• Drive client/member facing activity by scheduling meetings on behalf of the practice’s Financial Representatives
• Handle incoming telephone calls and respond to information requests
• Perform routine administrative duties such as maintaining office supplies and processing mail
• Update the contact management system with client/member contact and preference information
• Track practice expenses and oversee bill payment
• Participate in the business planning process
• Assist with the conversion of paper files to electronic files
• Complete other miscellaneous tasks as assigned

Qualifications

• Previous administrative/secretarial experience desired
• Strong technical computer aptitude and knowledge of business tools (Microsoft Word, Excel, PowerPoint) or ability to learn
• Ability to handle multiple tasks and maintain high quality while experiencing frequent interruptions
• Ability to maintain the integrity of sensitive/confidential information
• Basic understanding of our products, services, and Thrivent Financial

Competencies

• Planning/Organizing
• Customer Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility

External/Internal Dependencies

• Must be able to work with all roles of the team
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations

As part of the practice's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

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