Catholic Charities Brooklyn and Queens, Inc. is hiring: Administrative Secretary

Administrative Secretary - Full Time; 2238-405-A

Job Description

Posted Tuesday, October 28, 2025 at 4:00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.

STATEMENT OF THE JOB:

• Under the supervision of the Director, performs reception and secretarial duties and functions as back up to the Administrative Assistant.
• Provide professional telephone and office reception. Screen calls and walk-ins regarding basic client information such as name and address, initial pre-screening. Transfer telephone calls, take messages. Greet clients and guests and direct them to appropriate person or meeting place.
• Keep track of appointments for the office (clients, groups, agency meetings); set up and clean‑up for meetings.
• Handle and distribute deliveries made to the building (mail, supplies, and donations).
• Perform all clerical duties which include, but are not limited to the following: handle incoming and outgoing correspondence, type and prepare client and agency related correspondence (letters, memos), copying, filing, faxing, create and edit agency forms.
• Perform data entry for the program database.
• Maintain professional appearance of the reception office and waiting room.

QUALIFICATIONS:

• High School Diploma or GED.
• Business experience including office clerical, data entry and basic accounting required.
• Capacity to handle multiple tasks at one time: typing, phone and clerical duties. Ability to be flexible and use discretion.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Must be able to lift up to 25 pounds.
• Frequent standing, sitting, talking, reading, writing, and hearing.
• Bilingual Spanish/English preferred.

BENEFITS:

• Generous time off (Vacation/Personal Days/Sick Days/Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:
www.ccbq.org EOE/AA.