Assistant Front Office Manager Job at Stonebridge Companies in New Orleans

**Title:** Assistant Front office Manager **Location:** **Job Summary:** The Assistant Guest Service Manager supports the Front Office team by overseeing daily operations, ensuring a seamless guest experience, and resolving guest concerns. This role assists with managing the front desk and guest relations, working closely with the Guest Service Manager to maintain high standards of service and hospitality. **Essential Functions and Duties:***Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.***Required Experience, Education, and Skills:** 2+ years of experience in a guest service or front desk supervisory role, preferably in a hotel or hospitality setting. Proficiency in using property management systems and Microsoft Office (Word, Excel, PowerPoint).Strong leadership and communication skills to supervise staff and interact with guests. Excellent problem-solving skills and the ability to resolve guest issues efficiently. Strong organizational skills, with the ability to manage multiple tasks and priorities. Ability to work well under pressure in a fast-paced environment. Experience with guest loyalty programs and VIP guest handling is preferred. Primarily an indoor role, based at the front desk and guest areas of the hotel. **Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. #J-18808-Ljbffr