Ozark Center
Job Description Summary
The Mobile Crisis Specialist serves as a member of the Ozark Center Crisis Intervention Team and provides crisis intervention and resolution 24/7. The role has linkage and referral capabilities with a 24‑hour emergency hotline to assure prompt response, and access to a physician for consultation and emergency intervention when appropriate. The Specialist provides services to individuals impacted by a variety of behavioral health issues, recognizing that many have experienced trauma that affects development and adjustment. The Specialist demonstrates a warm, welcoming, empathic, hopeful attitude and conveys a philosophy of dual recovery. The Specialist will be trained in trauma‑informed care and work to provide services in an environment that is sensitive and responsive, preventing victimization, abuse, or trauma as a result of the care received.
Education
A master’s degree in behavioral health meeting the criteria as a Qualified Mental Health Professional (QMHP) as outlined by the Missouri Department of Mental Health, having completed a clinical practicum/internship.
A Qualified Addiction Professional (QAP) as outlined by the Missouri Department of Mental Health.
A bachelor’s degree in a human services field with at least three (3) years of experience in behavioral health; experience may be a combination of direct work experience, approved graduate‑level education, and/or graduate‑level clinical internship.
Work Experiences
One (1) year of experience in behavioral health (preferred).
One (1) year experience in crisis intervention (preferred).
Responsibilities
Assure that the following basic principles of crisis intervention underlie delivery of these services:
Assistance must be easily accessed and immediately available.
Crisis should be viewed in systems terms, suggesting the need to involve significant others to resolve the precipitating event if possible.
Crisis services should focus on the present and reduce stress and tension.
Medication may be a necessary strategy to reduce stress.
Active intervention including advocacy, supportive guidance, and identification of adaptive responses are generally required to solve the crisis.
Provide crisis/emergency services and consultations to identified Ozark Center patients at the specified hospital of their choice when requested, including patients admitted to a medical floor whose case manager is unavailable.
Honor all requests for consultation on non‑Ozark Center patients admitted to a hospital floor for medical or psychiatric reasons; provide consultative services and assist with dispositions and referrals.
Provide emergency services, including screening to the Barton, Jasper, McDonald, and Newton County jails at the site of the jail when appropriate.
Be knowledgeable in involuntary detention laws and procedures, and consult with the area Mental Health Coordinator and/or Community Behavioral Health Liaison.
Report to the Crisis Services Supervisor for program‑specific supervision; the role is under the administration of the Director and Assistant Director of Crisis Services.
Perform all other duties as assigned.
Physical Requirements
Normal office environment.
Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds.
Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
Requires ability to work under stressful conditions and to work irregular hours and deal with irate individuals.
TB test upon hire.
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Education
A master’s degree in behavioral health meeting the criteria as a Qualified Mental Health Professional (QMHP) as outlined by the Missouri Department of Mental Health, having completed a clinical practicum/internship.
A Qualified Addiction Professional (QAP) as outlined by the Missouri Department of Mental Health.
A bachelor’s degree in a human services field with at least three (3) years of experience in behavioral health; experience may be a combination of direct work experience, approved graduate‑level education, and/or graduate‑level clinical internship.
Work Experiences
One (1) year of experience in behavioral health (preferred).
One (1) year experience in crisis intervention (preferred).
Responsibilities
Assure that the following basic principles of crisis intervention underlie delivery of these services:
Assistance must be easily accessed and immediately available.
Crisis should be viewed in systems terms, suggesting the need to involve significant others to resolve the precipitating event if possible.
Crisis services should focus on the present and reduce stress and tension.
Medication may be a necessary strategy to reduce stress.
Active intervention including advocacy, supportive guidance, and identification of adaptive responses are generally required to solve the crisis.
Provide crisis/emergency services and consultations to identified Ozark Center patients at the specified hospital of their choice when requested, including patients admitted to a medical floor whose case manager is unavailable.
Honor all requests for consultation on non‑Ozark Center patients admitted to a hospital floor for medical or psychiatric reasons; provide consultative services and assist with dispositions and referrals.
Provide emergency services, including screening to the Barton, Jasper, McDonald, and Newton County jails at the site of the jail when appropriate.
Be knowledgeable in involuntary detention laws and procedures, and consult with the area Mental Health Coordinator and/or Community Behavioral Health Liaison.
Report to the Crisis Services Supervisor for program‑specific supervision; the role is under the administration of the Director and Assistant Director of Crisis Services.
Perform all other duties as assigned.
Physical Requirements
Normal office environment.
Typical demands include prolonged sitting, frequent standing, bending, stooping, and occasional lifting up to 25 pounds.
Requires normal range of hearing and manual dexterity sufficient to operate keyboard, telephone, photocopier, calculator, and other office equipment as needed.
Requires ability to work under stressful conditions and to work irregular hours and deal with irate individuals.
TB test upon hire.
#J-18808-Ljbffr