CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
Responsibilities
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership and support
Essential Functions
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with action plans for operational and service improvement
Assist customers with their questions, problems and complaints, and promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill.
Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail manager or supervisor.
Education High School Diploma or equivalent (Preferred but not required).
Weekly Hours Time Type Full Time
Pay Range $21.50 - $35.50 per hour (base hourly rate or base annual full‑time salary). The actual offer will depend on experience, education, geography and other factors.
Benefits
Affordable medical plan options, 401(k) plan with matching, and employee stock purchase plan.
No‑cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Benefit solutions such as paid time off, flexible schedules, family leave, dependent care, colleague assistance, tuition assistance, retiree medical, and others (subject to eligibility).
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Application window closes on 03/03/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
Responsibilities
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Financial management
Customer service leadership and support
Essential Functions
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with action plans for operational and service improvement
Assist customers with their questions, problems and complaints, and promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill.
Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail manager or supervisor.
Education High School Diploma or equivalent (Preferred but not required).
Weekly Hours Time Type Full Time
Pay Range $21.50 - $35.50 per hour (base hourly rate or base annual full‑time salary). The actual offer will depend on experience, education, geography and other factors.
Benefits
Affordable medical plan options, 401(k) plan with matching, and employee stock purchase plan.
No‑cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Benefit solutions such as paid time off, flexible schedules, family leave, dependent care, colleague assistance, tuition assistance, retiree medical, and others (subject to eligibility).
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Application window closes on 03/03/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr