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Midland Credit Management, an Encore Capital Group Company

Group Operations Manager: Lead Teams & Process Excellence

Midland Credit Management, an Encore Capital Group Company, Troy, Michigan, United States, 48083

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A leading financial services company in Michigan seeks a Group Manager Operations to oversee day-to-day operations and manage Specialist teams. This role involves handling escalations, supervising employees, developing processes, and executing strategies in the Legal Collections Channel. Ideal candidates will have strong people and program management skills, with experience in a people-management role and proficiency in MS Office. The company offers competitive salary, professional development programs, and comprehensive benefits. #J-18808-Ljbffr