CDW
CDW is partnering with our client on this new Lead ServiceNow Developer opportunity. Please find the details below for your review:
Position : Lead ServiceNow Developer Contract Length:
6-month contract to hire Work Arrangement:
Hybrid - 3 days a week in Hagerstown, MD, or Oshkosh, WI - relocation assistance available Conversion Salary:
$115k-$145k + 10% bonus Top required skills:
Looking for previous lead experience, strengths with ITAM and ITOM modules
SUMMARY: As a
ServiceNow Lead Developer , you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.
YOUR IMPACT: Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Serve as a subject matter expert and technical mentor to junior developers and analysts. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation
MINIMUM QUALIFICATIONS: Five (5) or more years of experience in the field or in a related area. Three (3) or more years of management experience. ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, relationships building, leadership, coaching, delegation, design thinking
STANDOUT QUALIFICATIONS: Masters degree Bachelors degree in Computer Science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi Proven experience leading ServiceNow Implementations and custom development Knowledge of ITIL, DevOps, and Agile Methodologies Experience in AI/ML driven automation and self-service solutions
SUPPLEMENTAL
CORE COMPETENCIES:
Inspires and Motivates Others o Genuine leader that engages, motivates and inspires others through trust, credibility, and collaboration. Understands how their leadership style impacts others. o Makes decisions and bold moves in the face of adversity/uncertainty and accepts responsibility for those decisions. o Helps others discover themselves and has a strong belief in themselves. o Openly shares their knowledge and experience with others; encourages healthy debate.
Builds Collaborative Relationships o Understands the products and services of all parts of the business and facilitates the flow of information between them to maintain mutually beneficial relationships. o Establishes good interpersonal relationship by ensuring that people are valued, appreciated and included. Actively listens to and fully involves others. o Gets to know people at all levels and adapts their leadership style to engage all team members.
Coaches & Develops o Makes their own and their team members development a priority. Gives others a sense of ownership and personal commitment to their work. o Encourages team members to excel; delegates with development in mind. o Provides timely and candid feedback in a way that encourages growth.
Encourages Innovation & Inclusion o Champions and generates creative ideas to improve current thinking, processes and systems. o Possesses an awareness of current trends and shares this knowledge to improve the business. o Treats people the way they want to be treated rather than the way you wish to be treated. o Comfortable working with people of different backgrounds, abilities, opinions, and perceptions as well as working effectively with all members in the organization.
Aligns Organization o Brings meaningful purpose, practical strategies and goals together to align achievable results. o Sets challenging and impactful business objectives, aligns resources, and takes responsibility to achieve results. o Ensures when decisions are made that all aspects of the business are considered and those impacted understand why.
Drives Strategic Thinking o Understands the organization functions within a global environment. Spends time and effort on the implications of global business and its competitive elements. o Builds and communicates a shared purpose, explains the why and generates enthusiasm around it to achieve positive results.
LEADERSHIP TRAITS: Inspires Vision and Purpose:
Painting a compelling picture of the vision and strategy that motivates others to action. Fosters Engagement:
Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Cultivates Innovation:
Creating new and better ways for the organization to be successful. Customer Focus:
Building strong customer relationships and delivering customer-centric solutions. Instills Trust:
Gaining the confidence and trust of others through honesty, integrity, and authenticy. Drives Results:
Consistently achieving results, even under tough circumstances.
Position : Lead ServiceNow Developer Contract Length:
6-month contract to hire Work Arrangement:
Hybrid - 3 days a week in Hagerstown, MD, or Oshkosh, WI - relocation assistance available Conversion Salary:
$115k-$145k + 10% bonus Top required skills:
Looking for previous lead experience, strengths with ITAM and ITOM modules
SUMMARY: As a
ServiceNow Lead Developer , you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.
YOUR IMPACT: Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements. Serve as a subject matter expert and technical mentor to junior developers and analysts. Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades. Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution. Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables. Advanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery. Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity. Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities. Ensure platform performance, data quality, and compliance with security standards. Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation. Function as an agent for change in the process optimization and strategic planning for technology and business innovation
MINIMUM QUALIFICATIONS: Five (5) or more years of experience in the field or in a related area. Three (3) or more years of management experience. ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, relationships building, leadership, coaching, delegation, design thinking
STANDOUT QUALIFICATIONS: Masters degree Bachelors degree in Computer Science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi Proven experience leading ServiceNow Implementations and custom development Knowledge of ITIL, DevOps, and Agile Methodologies Experience in AI/ML driven automation and self-service solutions
SUPPLEMENTAL
CORE COMPETENCIES:
Inspires and Motivates Others o Genuine leader that engages, motivates and inspires others through trust, credibility, and collaboration. Understands how their leadership style impacts others. o Makes decisions and bold moves in the face of adversity/uncertainty and accepts responsibility for those decisions. o Helps others discover themselves and has a strong belief in themselves. o Openly shares their knowledge and experience with others; encourages healthy debate.
Builds Collaborative Relationships o Understands the products and services of all parts of the business and facilitates the flow of information between them to maintain mutually beneficial relationships. o Establishes good interpersonal relationship by ensuring that people are valued, appreciated and included. Actively listens to and fully involves others. o Gets to know people at all levels and adapts their leadership style to engage all team members.
Coaches & Develops o Makes their own and their team members development a priority. Gives others a sense of ownership and personal commitment to their work. o Encourages team members to excel; delegates with development in mind. o Provides timely and candid feedback in a way that encourages growth.
Encourages Innovation & Inclusion o Champions and generates creative ideas to improve current thinking, processes and systems. o Possesses an awareness of current trends and shares this knowledge to improve the business. o Treats people the way they want to be treated rather than the way you wish to be treated. o Comfortable working with people of different backgrounds, abilities, opinions, and perceptions as well as working effectively with all members in the organization.
Aligns Organization o Brings meaningful purpose, practical strategies and goals together to align achievable results. o Sets challenging and impactful business objectives, aligns resources, and takes responsibility to achieve results. o Ensures when decisions are made that all aspects of the business are considered and those impacted understand why.
Drives Strategic Thinking o Understands the organization functions within a global environment. Spends time and effort on the implications of global business and its competitive elements. o Builds and communicates a shared purpose, explains the why and generates enthusiasm around it to achieve positive results.
LEADERSHIP TRAITS: Inspires Vision and Purpose:
Painting a compelling picture of the vision and strategy that motivates others to action. Fosters Engagement:
Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Cultivates Innovation:
Creating new and better ways for the organization to be successful. Customer Focus:
Building strong customer relationships and delivering customer-centric solutions. Instills Trust:
Gaining the confidence and trust of others through honesty, integrity, and authenticy. Drives Results:
Consistently achieving results, even under tough circumstances.