Insight Recruitment
Global IT Infrastructure Manager (Minneapolis)
Insight Recruitment, Minneapolis, Minnesota, United States, 55400
Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
Were seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operationsensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organizations infrastructure vision.
Team Leadership & Development Guide, mentor, and develop an infrastructure operations team that supports a global network of business units. Delegate workloads with clarity and fairness, balancing urgency with team capabilities. Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management Build operational and project plans that anticipate needs and support long-term growth. Secure and manage OPEX and CAPEX budgets while following internal financial processes. Ensure alignment between infrastructure initiatives and overall technology strategy. Define and track KPIs and operational dashboards to evaluate performance. Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization Oversee systems administration, network operations, and core infrastructure services. Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms. Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity Ensure infrastructure meets security, reliability, and compliance expectations. Maintain and improve business continuity and disaster recovery plans. Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication Coordinate clear, timely communication during incidents and infrastructure events. Build processes that strengthen operational readiness and response effectiveness.
What You Bring Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems. Strong understanding of cybersecurity principles and compliance frameworks. Exceptional communication skills and the ability to operate calmly under pressure. Demonstrated experience solving complex technical challenges in global environments. Relevant professional certifications are a strong plus. Ability to travel internationallyapproximately 20% of the time.
Education & Experience Bachelors degree in Computer Science, Information Technology, or a related field. At least 7 years in IT infrastructure and operations management. Minimum 3 years leading and motivating high-performing technical teams. Familiarity with: Network technologies: LAN, WAN, SD-WAN, WiFi, routing Data centers, server rooms, and hybrid environments Windows, Linux, VM platforms such as VMware or Hyper-V SAN/NAS, cloud backup solutions, and DR planning Firewalls, proxies, endpoint protection Active Directory, IAM, SSO, MFA, SCIM Microsoft 365, Teams, SharePoint Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
Were seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operationsensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organizations infrastructure vision.
Team Leadership & Development Guide, mentor, and develop an infrastructure operations team that supports a global network of business units. Delegate workloads with clarity and fairness, balancing urgency with team capabilities. Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management Build operational and project plans that anticipate needs and support long-term growth. Secure and manage OPEX and CAPEX budgets while following internal financial processes. Ensure alignment between infrastructure initiatives and overall technology strategy. Define and track KPIs and operational dashboards to evaluate performance. Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization Oversee systems administration, network operations, and core infrastructure services. Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms. Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity Ensure infrastructure meets security, reliability, and compliance expectations. Maintain and improve business continuity and disaster recovery plans. Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication Coordinate clear, timely communication during incidents and infrastructure events. Build processes that strengthen operational readiness and response effectiveness.
What You Bring Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems. Strong understanding of cybersecurity principles and compliance frameworks. Exceptional communication skills and the ability to operate calmly under pressure. Demonstrated experience solving complex technical challenges in global environments. Relevant professional certifications are a strong plus. Ability to travel internationallyapproximately 20% of the time.
Education & Experience Bachelors degree in Computer Science, Information Technology, or a related field. At least 7 years in IT infrastructure and operations management. Minimum 3 years leading and motivating high-performing technical teams. Familiarity with: Network technologies: LAN, WAN, SD-WAN, WiFi, routing Data centers, server rooms, and hybrid environments Windows, Linux, VM platforms such as VMware or Hyper-V SAN/NAS, cloud backup solutions, and DR planning Firewalls, proxies, endpoint protection Active Directory, IAM, SSO, MFA, SCIM Microsoft 365, Teams, SharePoint Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)