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Direct Wire

IT Manager (Denver)

Direct Wire, Denver, Pennsylvania, United States, 17517

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Job description:

IT Manager

Direct Wire & Cable is seeking an IT Manager to lead and support technology operations at our Denver, and Lancaster facilities. This role oversees service desk management, infrastructure, cybersecurity, and business systems in a dynamic manufacturing environment.

The ideal candidate will bring strong leadership, technical expertise, and a commitment to continuous improvement.

This position includes regular travel between sites (about 20% based on business needs) and requires flexibility to provide oncall support during both weekdays and weekends when necessary.

Responsibilities: Manage and develop a team of IT professionals supporting business systems, infrastructure, and reporting Oversee ERP, MRP, and manufacturing systems, including SYSPRO and SQL Server Lead networking and infrastructure support (routers, switches, VPN, VLAN, VMWare) Administer Active Directory, onboarding/offboarding processes, and device management Ensure cybersecurity measures are implemented and monitored across all systems Provide technical support to on-site and remote employees Maintain IT policies, procedures, and compliance standards Collaborate with internal stakeholders to execute the IT roadmap and organizational initiatives Manage vendor relationships and software licensing Monitor KPIs and ensure maximum system uptime

Requirements Bachelors degree in IT, computer science, or related field; or 5+ years in IT management Experience with ERP systems in a manufacturing setting 3+ years leading a service desk and managing networking infrastructure Proficiency in Office 365, Azure AD, Exchange, SharePoint, OneDrive, and Teams Strong communication, documentation, and troubleshooting skills Preferred: Experience with SYSPRO, SQL Server, Power BI, Cisco, VMWare, Meraki, Verkada, and InTune

Benefits Medical, dental, and vision coverage for employees and families starting on day one Company-funded Health Reimbursement Account (HRA) Optional Health Savings Account (HSA) and Flexible Spending Account (FSA) Coverage options for disability, accident, critical illness, hospitalization, and life insurance Access to our Employee Assistance Program (EAP) 401(K) with a 5% company match after 90 days of employment Pet insurance Generous paid time off, wellness days for on-site roles, and paid holidays

Our Core Values Be a Great Person:

Practice the highest integrity, care for and respect all, and always do the right thing. Serve Your Customers Well:

Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good. Do Great Work:

Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail. Be a Great Teammate:

Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well.

Background check, drug screening and references required. Direct Wire participates with eVerify.