Hire IT People, Inc
Mac IT Support/Technician (Indianapolis)
Hire IT People, Inc, Indianapolis, Indiana, United States, 46262
Job Title:
Mac IT Support Technician Location: Indianapolis, IN 46241 (Onsite) Duration: Long term contract
Job Description: Provide day-to-day technical support for
Mac laptops
and
desktops . Assist users with login issues, software errors, and basic troubleshooting. Install and update macOS and standard software applications. Set up and configure new
Mac devices
for employees. Support basic network connectivity (Wi-Fi, VPN) and printing issues. Log and track user requests using IT ticketing tools. Perform regular checks to ensure Mac devices are compliant with company policies. Help manage user accounts and access permissions. Maintain records of assigned devices and accessories. Follow guidance from senior technicians and escalate issues as needed.
Mac IT Support Technician Location: Indianapolis, IN 46241 (Onsite) Duration: Long term contract
Job Description: Provide day-to-day technical support for
Mac laptops
and
desktops . Assist users with login issues, software errors, and basic troubleshooting. Install and update macOS and standard software applications. Set up and configure new
Mac devices
for employees. Support basic network connectivity (Wi-Fi, VPN) and printing issues. Log and track user requests using IT ticketing tools. Perform regular checks to ensure Mac devices are compliant with company policies. Help manage user accounts and access permissions. Maintain records of assigned devices and accessories. Follow guidance from senior technicians and escalate issues as needed.