IBM
Infrastructure & Technology ServiceNow Application Architect Professional Dallas
IBM, Dallas, Texas, United States, 75215
A career in IBM Consulting is rooted in long‑term relationships and close collaboration with clients across the globe. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the world’s most innovative and valuable companies.
Job Summary We are seeking a highly skilled
ServiceNow Application Architect
to lead the design and implementation of ServiceNow solutions that align with business and IT strategies. The ideal candidate will have deep expertise in the ServiceNow platform and experience architecting scalable, secure, and high‑performing applications across ITSM, ITOM, HRSD, CSM, and/or other ServiceNow modules.
Key Responsibilities
Define and design the overall architecture of ServiceNow solutions to meet business requirements
Translate business needs into scalable technical designs using ServiceNow best practices
Lead application architecture reviews and provide guidance on configuration vs. customization
Serve as the technical authority on ServiceNow integrations with external systems (REST, SOAP, MID Servers, etc.)
Collaborate with product owners, business analysts, developers, and platform administrators
Ensure ServiceNow solutions are aligned with enterprise architecture standards and governance
Maintain deep knowledge of ServiceNow platform capabilities, roadmaps, and release cycles
Guide development teams in building workflows, business rules, UI policies, and custom applications
Participate in client or stakeholder workshops to define solution scope and architecture
Ensure performance, security, and scalability of applications and integrations
This job can be performed from anywhere in the US
Required Education Bachelor's Degree
Required Technical and Professional Expertise
Bachelor’s degree in Computer Science, Information Technology, or a related field
6+ years of experience with ServiceNow platform implementation and architecture
Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, or CSM
ServiceNow Certified System Administrator (CSA) required
ServiceNow Certified Application Developer and/or Certified Implementation Specialist preferred
Experience designing solutions within large enterprise environments
Strong understanding of Agile and DevOps methodologies
Excellent communication and documentation skills
Preferred Technical and Professional Experience
Experience with Domain Separation and multi‑instance architecture
Knowledge of CMDB design and data modeling
Familiarity with ITIL processes and frameworks
Experience in regulated industries (e.g., finance, healthcare, government)
Other Relevant Job Details
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location.
Equal Opportunity Employer IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Job Summary We are seeking a highly skilled
ServiceNow Application Architect
to lead the design and implementation of ServiceNow solutions that align with business and IT strategies. The ideal candidate will have deep expertise in the ServiceNow platform and experience architecting scalable, secure, and high‑performing applications across ITSM, ITOM, HRSD, CSM, and/or other ServiceNow modules.
Key Responsibilities
Define and design the overall architecture of ServiceNow solutions to meet business requirements
Translate business needs into scalable technical designs using ServiceNow best practices
Lead application architecture reviews and provide guidance on configuration vs. customization
Serve as the technical authority on ServiceNow integrations with external systems (REST, SOAP, MID Servers, etc.)
Collaborate with product owners, business analysts, developers, and platform administrators
Ensure ServiceNow solutions are aligned with enterprise architecture standards and governance
Maintain deep knowledge of ServiceNow platform capabilities, roadmaps, and release cycles
Guide development teams in building workflows, business rules, UI policies, and custom applications
Participate in client or stakeholder workshops to define solution scope and architecture
Ensure performance, security, and scalability of applications and integrations
This job can be performed from anywhere in the US
Required Education Bachelor's Degree
Required Technical and Professional Expertise
Bachelor’s degree in Computer Science, Information Technology, or a related field
6+ years of experience with ServiceNow platform implementation and architecture
Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, SecOps, or CSM
ServiceNow Certified System Administrator (CSA) required
ServiceNow Certified Application Developer and/or Certified Implementation Specialist preferred
Experience designing solutions within large enterprise environments
Strong understanding of Agile and DevOps methodologies
Excellent communication and documentation skills
Preferred Technical and Professional Experience
Experience with Domain Separation and multi‑instance architecture
Knowledge of CMDB design and data modeling
Familiarity with ITIL processes and frameworks
Experience in regulated industries (e.g., finance, healthcare, government)
Other Relevant Job Details
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full‑time schedule for a full calendar year. The salary will vary depending on your job‑related skills, experience and location.
Equal Opportunity Employer IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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