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Mpf Federal Llc

Quality Assurance Specialist

Mpf Federal Llc, Silver Spring, Maryland, United States, 20900

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MPF is seeking a qualified candidate for a full-time, Quality Assurance Specialist (QAS)for one of our Federal Government contracts in Silver Spring, MD.

Compensation: $19.00 per hour

Position Summary

Analyze incoming documents and reports for completeness and compliance with the customer's guidelines and take appropriate steps to capture the pertinent information into databases and IT systems.

Perform accurate and timely data entry using multiple screens in customer's system and classify/index/assign the records appropriately.

Maintain paper and electronic records in accordance with customer's established guidelines.

Perform document entry services, data analysis, tracking services, and stakeholder/user support

Handle phone calls and emails from internal and external stakeholders and the public

Perform data quality assurance (QA) and quality control (QC) with critical attention to detail

Collect statistics and assist in providing input for periodic reports.

Eliminate outdated, unnecessary, or duplicate materials, properly destroying them as requested

Assist in audits and verification of work in process

Pick up, process, and distribute large volumes of inter-office and incoming mail

Education, Related Experience and Qualifications

HS Diploma.

Minimum of 3 years of increasingly responsible experience in records and document management

Proficient in reading, analyzing, classifying, and interpreting complex narrative of regulatory submissions

Experience in document processing and related quality control activities

Experience in document tracking, records inventory, and scanning

Must be able to implement SOPs and train staff in their use

Excellent verbal and written communication

Excellent demonstrated customer service skills

Must be proficient in using computers, demonstrated use of Microsoft Office

Must type a minimum of 60 wpm

Proficiency with Excel spreadsheet creation

Must be eligible to work in the US - Possess or be able to obtain/maintain a Government Public Trust Security Clearance

Background in quality control processes, document tracking, inventory management, and Must have experience in quality control, overseeing document tracking databases, inventorying records, and scanning is highly desirable

Must be highly self-motivated, organized, skilled at time management, and extremely detailed oriented with strong ability to perform quality checks on the work being performed

Must complete assignments adhering to all FDA/Federal rules, regulations, policies, guidance documents, and procedures

Work Hours: Normal business hours; Monday – Friday, 8:00 – 4:30 pm

MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

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