MGM Resorts International
Surveillance Shift Manager - MGM Yonkers
MGM Resorts International, Yonkers, New York, United States
Surveillance Shift Manager - MGM Yonkers page is loaded## Surveillance Shift Manager - MGM Yonkerslocations:
Property - MGM Yonkerstime type:
Full timeposted on:
Posted Todayjob requisition id:
269643Yonkers, New YorkThe SHOW comes alive at MGM Resorts International**THE JOB:**
As the Surveillance Shift Manager, you will oversee the daily operations of the surveillance team, ensuring compliance with company practices, departmental procedures, and Gaming Commission regulations. Your leadership will play a crucial role in game protection and enhancing the overall guest experience.**THE DAY-TO-DAY:*** Supervise and mentor the Surveillance staff, managing the operation of CCTV equipment and preparing daily reports* Maintain accurate documentation of observations and manage evidence through video dubbing and storage* Review surveillance footage related to jackpots, guest complaints, and potential procedural issues* Stay informed on all casino games, cheating methods, and advantage play tactics to train your team effectively* Act as the primary contact for the state Gaming Regulator regarding incidents and customer complaints* Ensure proper staffing and shift coverage through effective scheduling* Conduct one-on-one meetings with team members to address concerns, enforce Standard Operating Procedures, and administer discipline as needed, while also participating in the hiring and promotion processes**THE IDEAL CANDIDATE:*** Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission* Must be available to work varied shifts (including 3pm-11pm and 11pm-7am) including weekends and holidays* Has a Bachelor’s degree or equivalent experience, with a minimum of 2 years in a dynamic leadership role within gaming and/or surveillance* Possesses detailed knowledge of casino games and cage operations* Possesses complete working knowledge of gaming regulations and comprehensive knowledge of Minimum Internal Control Standards to maintain a secure and fair environment* Possesses detailed knowledge of advantage play systems and cheating methods* Possesses exceptional leadership, mentoring, and communication skills, ready to inspire teams and connect with all business contacts**THE PERKS & BENEFITS:*** Unlock professional growth with robust development programs, networking events, and community volunteer initiatives* Thrive in a supportive environment where teamwork and innovation flourish* Enjoy extensive health, dental, and vision insurance, a retirement savings plan with company matching, and wellness programs to support your physical and mental well-being* Access exclusive discounts on hotels, entertainment, shopping, dining, travel, electronics, and more through our corporate partners* Enjoy free on-site parking for a convenient start to your day* Indulge in complimentary meals from our employee dining room, featuring a variety of tasty and nutritious options**VIEW JOB DESCRIPTION:****Pay Range:**The pay range for this role is:$76,000.00 - $126,700.00Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.This position is eligible to participate in the Company’s incentive plan.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr
Property - MGM Yonkerstime type:
Full timeposted on:
Posted Todayjob requisition id:
269643Yonkers, New YorkThe SHOW comes alive at MGM Resorts International**THE JOB:**
As the Surveillance Shift Manager, you will oversee the daily operations of the surveillance team, ensuring compliance with company practices, departmental procedures, and Gaming Commission regulations. Your leadership will play a crucial role in game protection and enhancing the overall guest experience.**THE DAY-TO-DAY:*** Supervise and mentor the Surveillance staff, managing the operation of CCTV equipment and preparing daily reports* Maintain accurate documentation of observations and manage evidence through video dubbing and storage* Review surveillance footage related to jackpots, guest complaints, and potential procedural issues* Stay informed on all casino games, cheating methods, and advantage play tactics to train your team effectively* Act as the primary contact for the state Gaming Regulator regarding incidents and customer complaints* Ensure proper staffing and shift coverage through effective scheduling* Conduct one-on-one meetings with team members to address concerns, enforce Standard Operating Procedures, and administer discipline as needed, while also participating in the hiring and promotion processes**THE IDEAL CANDIDATE:*** Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission* Must be available to work varied shifts (including 3pm-11pm and 11pm-7am) including weekends and holidays* Has a Bachelor’s degree or equivalent experience, with a minimum of 2 years in a dynamic leadership role within gaming and/or surveillance* Possesses detailed knowledge of casino games and cage operations* Possesses complete working knowledge of gaming regulations and comprehensive knowledge of Minimum Internal Control Standards to maintain a secure and fair environment* Possesses detailed knowledge of advantage play systems and cheating methods* Possesses exceptional leadership, mentoring, and communication skills, ready to inspire teams and connect with all business contacts**THE PERKS & BENEFITS:*** Unlock professional growth with robust development programs, networking events, and community volunteer initiatives* Thrive in a supportive environment where teamwork and innovation flourish* Enjoy extensive health, dental, and vision insurance, a retirement savings plan with company matching, and wellness programs to support your physical and mental well-being* Access exclusive discounts on hotels, entertainment, shopping, dining, travel, electronics, and more through our corporate partners* Enjoy free on-site parking for a convenient start to your day* Indulge in complimentary meals from our employee dining room, featuring a variety of tasty and nutritious options**VIEW JOB DESCRIPTION:****Pay Range:**The pay range for this role is:$76,000.00 - $126,700.00Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.This position is eligible to participate in the Company’s incentive plan.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr