BOSTON TRUST WALDEN COMPANY
Director of Operations
BOSTON TRUST WALDEN COMPANY, Escondido, California, United States, 92025
About the job
Company Overview
QP Technologies (formerly Quik-Pak), a division of Promex is a family-owned microelectronics assembly and product company based in Escondido, California. Founded in 1992, QP Technologies serves over 400 customers annually and is a trusted U.S. provider of on-shore, quick-turn semiconductor packaging services supporting new device and product development. Demand is growing concurrent with expansion of U.S. microelectronics, defense, and aerospace sectors and domestic reshoring prioritization.
Position Summary The Director of Operations reports to the Corporate CEO or COO, leading all Escondido facility operations, including manufacturing, quality, engineering, production planning, purchasing, and materials management. The role supports a national eight-person sales and marketing team. This is a hands‑on leadership position with direct responsibility for operational excellence, profitability, expense management, and team performance. This is a full‑time position located at the QP Technologies facility in Escondido, CA.
The ideal candidate combines strong technical and process expertise with the ability to inspire, develop, and align teams around the goal of serving customers with on‑time delivery and quality service and products. This role suits a growth‑oriented operations leader who can own day‑to‑day manufacturing performance while building the systems, culture, and leadership capability required for QP Technologies’s next stage of expansion.
As the company scales, the successful candidate will have the opportunity to advance into a senior executive role—expanding strategic oversight and contributing to long‑term corporate direction.
Key Responsibilities
Identify existing gaps and prioritize technical and operational areas of improvement that will most highly impact business
Identify and lead continuous improvement activities to drive meaningful change in areas with highest priority
Lead manufacturing, engineering, quality, materials, and production planning to ensure targeted on‑time delivery, quality, yield, and customer satisfaction
Develop and execute annual budgets and operating plans to achieve ≥10% operating income and ~20% annual growth
Manage expenses to ensure profitability and efficient resource utilization
Recommend and implement capital investments to support expansion
Collaborate with Human Resources to recruit, develop, and manage a high‑performing team
Collaborate with Sales to set factory pricing
Collaborate with Finance to predict and manage business cashflow
Ensure adherence to ISO 9001, ISO 13485, AS9100, and ITAR requirements
Qualifications
10+ years in manufacturing and operations management (microelectronic packaging/assembly preferred)
Proven ability to lead, motivate, and develop cross‑functional teams in a fast‑paced production environment
Strong communication and collaboration skills across production, engineering, quality, and corporate functions
Experience with manual and automated microelectronic assembly (wire bonding, attach, overmolding) and familiarity with handling small, fragile components under microscopes
Familiarity with electrical, environmental, and qualification testing a plus
Bachelor’s degree in Engineering, Natural or Materials Science, or Operations; MBA desirable
Leadership & Growth Potential
Collaborative, people‑centered leader who builds trust, accountability, and engagement
Strong business acumen with the ability to manage expenses and achieve results
Demonstrated success translating corporate objectives into measurable operational outcomes
Committed to safety, quality, respect, and continuous learning
Customer- and results‑driven mindset with a passion for innovation and operational excellence
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Position Summary The Director of Operations reports to the Corporate CEO or COO, leading all Escondido facility operations, including manufacturing, quality, engineering, production planning, purchasing, and materials management. The role supports a national eight-person sales and marketing team. This is a hands‑on leadership position with direct responsibility for operational excellence, profitability, expense management, and team performance. This is a full‑time position located at the QP Technologies facility in Escondido, CA.
The ideal candidate combines strong technical and process expertise with the ability to inspire, develop, and align teams around the goal of serving customers with on‑time delivery and quality service and products. This role suits a growth‑oriented operations leader who can own day‑to‑day manufacturing performance while building the systems, culture, and leadership capability required for QP Technologies’s next stage of expansion.
As the company scales, the successful candidate will have the opportunity to advance into a senior executive role—expanding strategic oversight and contributing to long‑term corporate direction.
Key Responsibilities
Identify existing gaps and prioritize technical and operational areas of improvement that will most highly impact business
Identify and lead continuous improvement activities to drive meaningful change in areas with highest priority
Lead manufacturing, engineering, quality, materials, and production planning to ensure targeted on‑time delivery, quality, yield, and customer satisfaction
Develop and execute annual budgets and operating plans to achieve ≥10% operating income and ~20% annual growth
Manage expenses to ensure profitability and efficient resource utilization
Recommend and implement capital investments to support expansion
Collaborate with Human Resources to recruit, develop, and manage a high‑performing team
Collaborate with Sales to set factory pricing
Collaborate with Finance to predict and manage business cashflow
Ensure adherence to ISO 9001, ISO 13485, AS9100, and ITAR requirements
Qualifications
10+ years in manufacturing and operations management (microelectronic packaging/assembly preferred)
Proven ability to lead, motivate, and develop cross‑functional teams in a fast‑paced production environment
Strong communication and collaboration skills across production, engineering, quality, and corporate functions
Experience with manual and automated microelectronic assembly (wire bonding, attach, overmolding) and familiarity with handling small, fragile components under microscopes
Familiarity with electrical, environmental, and qualification testing a plus
Bachelor’s degree in Engineering, Natural or Materials Science, or Operations; MBA desirable
Leadership & Growth Potential
Collaborative, people‑centered leader who builds trust, accountability, and engagement
Strong business acumen with the ability to manage expenses and achieve results
Demonstrated success translating corporate objectives into measurable operational outcomes
Committed to safety, quality, respect, and continuous learning
Customer- and results‑driven mindset with a passion for innovation and operational excellence
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