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FocusKPI, Inc.

UX Writer

FocusKPI, Inc., Mountain View, California, us, 94039

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FocusKPI

is seeking a

UX writer

or

Public health writer

to join one of our clients, a high-tech SaaS company. The UX writer will join a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to help users become more aware of and proactive about managing and improving their health. This role will include writing clear and concise user-centric health-related content for a broad range of topics, including nutrition, heart health, fitness, sleep, mindfulness, and chronic health conditions. The team uses a fast-paced, iterative approach to product development. They’re serious about delivering great content and working together in a respectful and lighthearted manner. The ideal candidate will feel comfortable receiving and incorporating feedback on their work-in-progress. In addition, the ideal candidate must be able to strategize closely with designers and product managers to determine where and how content is to be displayed within an app.

Work Location Mountain View, CA; Hybrid role (4 days a week)

Duration 6-month contract with potential to extend depending on your performance in the future and conversion too

Pay Range $65 - 75/hr

No C2C resumes are considered Responsibilities

Delivering clear and concise text that's user-centric and consistent across the client's features and apps for a global user base

Working closely with PM, Design, and Research to address internal stakeholders’ and users’ needs while aligning with the client's writing style

Supporting researchers' study protocols and attending usability studies online

Supporting content needs for their product managers in Korea: Editing draft content, creating new content based on product descriptions, managing content-review cycles, and submitting final content to the proprietary translation system

Collaborating and brainstorming with other UX writers to ensure consistent UI content style, team processes, and communication with various internal stakeholders

Being proactive, knowing current trends in health writing, and bringing innovative solutions to current problems

Qualifications

Bachelor’s or graduate degree in English, Journalism, Technical Writing, Public Health, or related field

5-7 years of UX Writing experience with strong writing skills (natural spoken English)

Experience in writing for a consumer audience

Experience creating and revising content in collaboration with global stakeholders

Experience writing short- and long-form health-related content for general consumers

Experience working closely and proactively with design and product functions

Fluent in best practices for user experience and UX Writing

Must have experience in writing for health apps, health-related content, and medical devices

Ability to communicate content/copy direction in a clear and respectful way to different audiences using excellent written, verbal, and presentation skills

Ability to adjust quickly to changes in product direction or design

Comfortable revising content based on user research and stakeholder feedback

Flexible, entrepreneurial spirit; can think creatively; and enjoys working collaboratively to find solutions in sometimes ambiguous situations or within constraints

Organized, detail-oriented, and results-driven

Need to be productive in an open office environment

Need to provide work samples (highly prefers to see released work content) for the hiring manager's review

Preferred Qualifications

Experience writing content for mobile/wearable apps for general consumers

Experience showing initiative regarding content design, strategy, and process

Experience with the following apps: Microsoft Office—especially Excel, Word, PowerPoint, and SharePoint—Figma, Slack, and Adobe Acrobat

Experience using AI tools for generating and editing content

Experience writing content and “Instructions for Use” for medical devices or Software as a Medical Device (SaMD), and using a quality management system or application lifecycle management system

No C2C resumes are considered Thank you!

FocusKPI Hiring Team

Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

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