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ServiceMaster Clean of Fraser Valley

Mitigation Department Manager

ServiceMaster Clean of Fraser Valley, Lorton, Virginia, us, 22199

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Position Available – Restoration Project Manager Rainbow International of Northern Virginia provides expert emergency cleanup and restoration. We respond to your emergency loss quickly to help minimize the damage caused by your emergency situation. Our goal is to provide clients with quality restoration services to restore their property to pre‑loss condition. We focus on repairing before we replace. Our responsibility to the client is to preserve and restore the affected property and to limit the extent of the loss from smoke, fire, water and storm damage whenever possible.

We have an immediate opening for an experienced Mitigation Department Manager to drive the management and execution of restoration projects. As we are a 24/7/365 operation, all project managers serve on a non‑call rotation to respond to emergencies and manage ongoing projects.

Job Description The role of the Department Manager is to plan, execute, and finalize restoration projects according to strict deadlines and above industry standards. This includes acquiring resources and coordinating the efforts of team members and third‑party contractors or consultants in order to deliver projects according to plan. The Mitigation Department Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Responsibilities

Direct and manage project development from beginning to end

Define project scope, goals and deliverables that support business goals in collaboration with senior management

Effectively communicate project expectations to team members and customers in a timely and clear fashion

Estimate the resources and participants needed to achieve project goals

Set and continually manage project expectations with team members and other stakeholders

Delegate tasks and responsibilities to appropriate personnel

Identify and resolve issues and conflicts within the project team

Identify and manage project dependencies and critical path

Plan and schedule project timelines and milestones using appropriate tools

Track project milestones and deliverables

Proactively manage changes in project scope, identify potential crises, and devise contingency plans

Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work

Build, develop, and grow any business relationships vital to the success of the project

Education or Equivalent Experience 4 years in a project management role for an emergency services restoration and reconstruction firm.

Required Skills

Direct work experience in a project management capacity, including all aspects of process development and execution

IICRC certifications

Knowledge of Xactimate Estimating Programming

Prior use of smartphones and laptops preferred

Demonstrated experience in personnel management

Experience at working both independently and in a team‑oriented, collaborative environment is essential

Ability to manage multiple, shifting priorities, demands and timelines through analytical and problem‑solving capabilities

Strong written and verbal communication, interpersonal and negotiation skills required

About the Company At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently owned and operated by an independent franchisee. Rainbow International LLC does not hire or employ the franchisees’ employees. The listed employment opportunities are for those franchisees only.

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