San José State University
Undergraduate Admissions Evaluator
San José State University, San Jose, California, United States, 95199
Undergraduate Admissions Evaluator at San José State University
Job Summary The Enrollment Services Department supports the academic mission of the University and collaborates with campus and external community to enhance student success. Under the general supervision of the Executive Director, Office of Undergraduate Admissions, and receiving work lead direction from the Lead, Undergraduate Admissions and Evaluations, the Undergraduate Admissions Evaluator performs complex student services professional work within a centralized admissions environment to determine student applicants’ admissibility to the university by following CSU regulations, policies and procedures. The incumbent is primarily responsible for complex tasks regarding all processes related to admission evaluation, verification, and posting of transfer credit. All interactions aim to provide information regarding policies and procedures, suggest actions that will resolve issues, and establish cordial and collegial relationships with those contacting the Office of Undergraduate Admissions and Outreach.
Key Responsibilities
Evaluate and process applications for admission for first‑year and transfer applicants
Review and analyze transcripts and academic records to determine transfer credit eligibility
Interpret and apply CSU and SJSU admissions policies, procedures, and regulations
Advise students, parents, and campus partners on admissions and enrollment processes
Provide support for application cycles, ensuring timely processing and adherence to established timelines
Maintain accuracy in student records and data management systems, including PeopleSoft (CMS)
Assist with appeal processes and serve as a resource for complex admissions inquiries
Collaborate with Enrollment Services and campus departments to enhance service delivery and process improvement
Participate in office, departmental, and team meetings to stay current on policy updates and procedural changes
Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner
Working knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic
Ability to effectively interact with diverse students and employees
General working knowledge of office and Enrollment Services methods, procedures, practices, and activities
Ability to provide timely and accurate responses, manage multiple priorities, and track decisions
Ability to reason logically and analyze data to make informed decisions
Ability to maintain confidentiality and handle sensitive communications with students, parents, staff, faculty, and external agencies
Ability to identify problems and find resolutions in an efficient manner
Ability to interpret and apply program rules and regulations
Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data
Ability to advise students individually and in groups on routine matters where required
Working knowledge of technology and software applications such as word processing, spreadsheets, database management, and communication tools
Ability to perform accurately in a detail‑oriented environment
Ability to plan and execute multiple work priorities, and organize and plan work and projects
Ability to handle multiple work priorities, and organize and plan work and projects
Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible
Ability to plan, organize, and implement small and large‑scale events to promote a welcoming and inclusive environment for nonresident students
Required Qualifications
Equivalent to graduation from a four‑year college or university in one of the behavioral sciences, public or business administration or a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience
Preferred Qualifications
Bachelor’s degree in a related field
Experience working in a higher education enrollment services environment, admissions, records, and/or evaluations
Experience analyzing and interpreting college/high school transcripts, documents, process requirements, and university policies regarding admissions and enrollment
Experience with PeopleSoft and customer service‑based technology systems
Excellent written communication skills
Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents
Compensation Classification: Student Service Professional II
Anticipated Hiring Range: $5,083/month - $5,146/month
CSU Salary Range: $5,083/month - $7,228/month
San José State University offers employees a comprehensive benefits package typically worth 30‑35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
November 24, 2025 through December 8, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in‑person program or activity (on‑or off‑campus) operated or controlled by the University follow COVID‑19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1‑B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
#J-18808-Ljbffr
Job Summary The Enrollment Services Department supports the academic mission of the University and collaborates with campus and external community to enhance student success. Under the general supervision of the Executive Director, Office of Undergraduate Admissions, and receiving work lead direction from the Lead, Undergraduate Admissions and Evaluations, the Undergraduate Admissions Evaluator performs complex student services professional work within a centralized admissions environment to determine student applicants’ admissibility to the university by following CSU regulations, policies and procedures. The incumbent is primarily responsible for complex tasks regarding all processes related to admission evaluation, verification, and posting of transfer credit. All interactions aim to provide information regarding policies and procedures, suggest actions that will resolve issues, and establish cordial and collegial relationships with those contacting the Office of Undergraduate Admissions and Outreach.
Key Responsibilities
Evaluate and process applications for admission for first‑year and transfer applicants
Review and analyze transcripts and academic records to determine transfer credit eligibility
Interpret and apply CSU and SJSU admissions policies, procedures, and regulations
Advise students, parents, and campus partners on admissions and enrollment processes
Provide support for application cycles, ensuring timely processing and adherence to established timelines
Maintain accuracy in student records and data management systems, including PeopleSoft (CMS)
Assist with appeal processes and serve as a resource for complex admissions inquiries
Collaborate with Enrollment Services and campus departments to enhance service delivery and process improvement
Participate in office, departmental, and team meetings to stay current on policy updates and procedural changes
Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner
Working knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic
Ability to effectively interact with diverse students and employees
General working knowledge of office and Enrollment Services methods, procedures, practices, and activities
Ability to provide timely and accurate responses, manage multiple priorities, and track decisions
Ability to reason logically and analyze data to make informed decisions
Ability to maintain confidentiality and handle sensitive communications with students, parents, staff, faculty, and external agencies
Ability to identify problems and find resolutions in an efficient manner
Ability to interpret and apply program rules and regulations
Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data
Ability to advise students individually and in groups on routine matters where required
Working knowledge of technology and software applications such as word processing, spreadsheets, database management, and communication tools
Ability to perform accurately in a detail‑oriented environment
Ability to plan and execute multiple work priorities, and organize and plan work and projects
Ability to handle multiple work priorities, and organize and plan work and projects
Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible
Ability to plan, organize, and implement small and large‑scale events to promote a welcoming and inclusive environment for nonresident students
Required Qualifications
Equivalent to graduation from a four‑year college or university in one of the behavioral sciences, public or business administration or a job‑related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience
Preferred Qualifications
Bachelor’s degree in a related field
Experience working in a higher education enrollment services environment, admissions, records, and/or evaluations
Experience analyzing and interpreting college/high school transcripts, documents, process requirements, and university policies regarding admissions and enrollment
Experience with PeopleSoft and customer service‑based technology systems
Excellent written communication skills
Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents
Compensation Classification: Student Service Professional II
Anticipated Hiring Range: $5,083/month - $5,146/month
CSU Salary Range: $5,083/month - $7,228/month
San José State University offers employees a comprehensive benefits package typically worth 30‑35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
November 24, 2025 through December 8, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in‑person program or activity (on‑or off‑campus) operated or controlled by the University follow COVID‑19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1‑B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
#J-18808-Ljbffr