Tier 1 Technical Support Specialist - Customer Care

A leading technology company is seeking a Customer Support Specialist in Boston to provide technical support via Zendesk. The role involves addressing customer inquiries, troubleshooting issues, and collaborating with support teams. Ideal candidates will have strong communication skills, technical expertise, and a customer-focused mindset. This position requires adaptability and a commitment to continuous learning. Join our dynamic team to enhance customer satisfaction and improve our platform's support processes. #J-18808-Ljbffr