Senior Voice Support & Queue Manager

A communication solutions provider in Chicago is seeking a Voice Support Help Desk/Queue Manager. This role involves managing voice service requests, troubleshooting issues, and coordinating with engineering teams. Candidates should have over 4 years of experience with E911 technologies and Cisco systems. A strong ability to provide excellent customer service is essential. The position is full-time and located on-site in Chicago. #J-18808-Ljbffr