BetMGM
Senior Manager, Technology Implementation (Workfront)
BetMGM, Oklahoma City, Oklahoma, United States
Senior Manager, Technology Implementation (Workfront)
Join to apply for the
Senior Manager, Technology Implementation (Workfront)
role at
BetMGM .
About Us We are BetMGM, a partnership between MGM Resorts International and Entain Group, revolutionizing sports betting and online gaming in the United States. Our portfolio includes BetMGM Sportsbook, Borgata online, Party Casino, and Party Poker. We aim to bring ideas into action and deliver the best quality gaming platforms while fostering a culture of empathy, inclusivity, and continuous improvement. We were recognized as one of Glassdoor’s “Best Places to Work.”
About The Role The Senior Manager of Technology Implementation is responsible for driving successful delivery, optimization, and adoption of enterprise workflow and productivity tools across the organization. The role will lead a company‑wide implementation of Adobe Workfront, align tool strategy to business objectives, consolidate overlapping tools, and establish scalable processes to enhance cross‑functional collaboration.
Responsibilities
Lead the Workfront Implementation program by managing consultant resources and project stakeholders to ensure scope, timelines, and budget are adhered to and provide regular project updates to management and project stakeholders.
Oversee initiatives to improve existing enterprise tool workflows in ServiceNow, SharePoint, Confluence, JIRA, etc.
Develop a Workfront support structure to address business stakeholder inquiries and requests.
Serve as the first point of escalation for initiative roadblocks and/or risks.
Manage a Technology Implementation team by prioritizing and assigning tech initiatives and tasks, and providing support and guidance throughout initiatives.
Review and finalize work products such as user guides, business communications, and process documents to ensure quality standards are adhered to.
Optimize tool rollouts by developing and/or coordinating rollout communications and training material to relevant stakeholders.
Maintain enterprise tools and technology knowledge bases by meeting with stakeholders regularly to ensure tool configuration and documentation is continually aligned with business strategy.
Align with the Director of Technology Strategy and Transformation to understand the strategic needs of the business and technology department and incorporate them into the technology implementation priorities.
Act as the acting department lead when the Director of Technology Strategy and Transformation is unavailable by attending meetings, providing updates to senior leadership, and managing team members, when needed.
Provide direct line management by setting performance objectives and providing guidance and coaching to ensure objectives are met.
Leverage data to create KPIs and dashboards to increase business visibility into overall technology department performance and IT project performances.
Qualifications
Experience working on a Workfront implementation initiative is required.
5+ years of experience managing a team in a fast‑paced environment.
Superior communication & interpersonal skills with experience communicating and interacting with executive teams.
Demonstrated ability to deliver autonomously within provided timelines by scoping initiatives and developing and maintaining a comprehensive project schedule.
Proven leadership experience, especially in building, leading, and motivating teams.
Expertise and demonstrated success in resource optimization and reporting.
Experience rolling out enhancements to enterprise tools that promote workflow efficiencies.
Ability to work across cultures and locations, driving team cohesion and effectiveness.
Demonstrated ability to partner with a wide range of stakeholders including vendors, regulators, partners, and third parties.
Experience using tools such as Smartsheet, Microsoft Project, ServiceNow, Trello, etc. to optimize team efficiency.
Experience working alongside global stakeholders.
Bachelor’s or advanced degree in business or technology is preferred, but not required.
Experience in gaming, hospitality, retail, or similar industry preferred.
PMP certification is desired, but not required.
The annual salary range for this position is $136K to $181K. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance‑based bonus plan.
Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM must comply with state gaming regulations, which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency; certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure as required may result in termination. The licensing process includes comprehensive background checks, including review of criminal records, financial history, and personal background verification.
All candidates must also comply with and support the company’s responsible gambling policies, procedures, and initiatives.
About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork. We stay focused on our main goal with the help of our four company pillars:
Believe in Your Game
– Take your shot! There’s a freedom to explore ideas normally only start‑ups are lucky enough to experience.
Backed by the Best
– With our expertise—and merged expertise of world‑class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
Do What’s Right
– We operate with clarity and simplicity, always doing the right thing for our customers and each other, standing shoulder to shoulder every day.
Hustle Hard
– Our combined commitment and ambition drive us to create some of the most innovative products in the industry.
What We Offer As a valued employee, we’re committed to providing you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups, and more.
Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. The position is also eligible for an annual bonus.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We are unwavering in our commitment to maintaining a discrimination‑free work environment and fostering a culture of inclusivity, belonging, and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, please contact
recruitment@betmgm.com .
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
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Senior Manager, Technology Implementation (Workfront)
role at
BetMGM .
About Us We are BetMGM, a partnership between MGM Resorts International and Entain Group, revolutionizing sports betting and online gaming in the United States. Our portfolio includes BetMGM Sportsbook, Borgata online, Party Casino, and Party Poker. We aim to bring ideas into action and deliver the best quality gaming platforms while fostering a culture of empathy, inclusivity, and continuous improvement. We were recognized as one of Glassdoor’s “Best Places to Work.”
About The Role The Senior Manager of Technology Implementation is responsible for driving successful delivery, optimization, and adoption of enterprise workflow and productivity tools across the organization. The role will lead a company‑wide implementation of Adobe Workfront, align tool strategy to business objectives, consolidate overlapping tools, and establish scalable processes to enhance cross‑functional collaboration.
Responsibilities
Lead the Workfront Implementation program by managing consultant resources and project stakeholders to ensure scope, timelines, and budget are adhered to and provide regular project updates to management and project stakeholders.
Oversee initiatives to improve existing enterprise tool workflows in ServiceNow, SharePoint, Confluence, JIRA, etc.
Develop a Workfront support structure to address business stakeholder inquiries and requests.
Serve as the first point of escalation for initiative roadblocks and/or risks.
Manage a Technology Implementation team by prioritizing and assigning tech initiatives and tasks, and providing support and guidance throughout initiatives.
Review and finalize work products such as user guides, business communications, and process documents to ensure quality standards are adhered to.
Optimize tool rollouts by developing and/or coordinating rollout communications and training material to relevant stakeholders.
Maintain enterprise tools and technology knowledge bases by meeting with stakeholders regularly to ensure tool configuration and documentation is continually aligned with business strategy.
Align with the Director of Technology Strategy and Transformation to understand the strategic needs of the business and technology department and incorporate them into the technology implementation priorities.
Act as the acting department lead when the Director of Technology Strategy and Transformation is unavailable by attending meetings, providing updates to senior leadership, and managing team members, when needed.
Provide direct line management by setting performance objectives and providing guidance and coaching to ensure objectives are met.
Leverage data to create KPIs and dashboards to increase business visibility into overall technology department performance and IT project performances.
Qualifications
Experience working on a Workfront implementation initiative is required.
5+ years of experience managing a team in a fast‑paced environment.
Superior communication & interpersonal skills with experience communicating and interacting with executive teams.
Demonstrated ability to deliver autonomously within provided timelines by scoping initiatives and developing and maintaining a comprehensive project schedule.
Proven leadership experience, especially in building, leading, and motivating teams.
Expertise and demonstrated success in resource optimization and reporting.
Experience rolling out enhancements to enterprise tools that promote workflow efficiencies.
Ability to work across cultures and locations, driving team cohesion and effectiveness.
Demonstrated ability to partner with a wide range of stakeholders including vendors, regulators, partners, and third parties.
Experience using tools such as Smartsheet, Microsoft Project, ServiceNow, Trello, etc. to optimize team efficiency.
Experience working alongside global stakeholders.
Bachelor’s or advanced degree in business or technology is preferred, but not required.
Experience in gaming, hospitality, retail, or similar industry preferred.
PMP certification is desired, but not required.
The annual salary range for this position is $136K to $181K. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance‑based bonus plan.
Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM must comply with state gaming regulations, which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency; certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure as required may result in termination. The licensing process includes comprehensive background checks, including review of criminal records, financial history, and personal background verification.
All candidates must also comply with and support the company’s responsible gambling policies, procedures, and initiatives.
About Our Culture Building BetMGM from the ground up takes effort, energy, and teamwork. We stay focused on our main goal with the help of our four company pillars:
Believe in Your Game
– Take your shot! There’s a freedom to explore ideas normally only start‑ups are lucky enough to experience.
Backed by the Best
– With our expertise—and merged expertise of world‑class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
Do What’s Right
– We operate with clarity and simplicity, always doing the right thing for our customers and each other, standing shoulder to shoulder every day.
Hustle Hard
– Our combined commitment and ambition drive us to create some of the most innovative products in the industry.
What We Offer As a valued employee, we’re committed to providing you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups, and more.
Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. The position is also eligible for an annual bonus.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We are unwavering in our commitment to maintaining a discrimination‑free work environment and fostering a culture of inclusivity, belonging, and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, please contact
recruitment@betmgm.com .
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
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