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BlueWater Resort & Casino

Director of Table Games

BlueWater Resort & Casino, Parker, Arizona, United States, 85344

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Job Summary The Director of Table Games, under the direction of the General Manager, is responsible for the management and supervision of the Table Games Team Members and games offered at Blue Water Resort & Casino (BWRC). The role focuses on strategic planning, staff development, and operational excellence to achieve revenue targets and guest satisfaction.

Salary DOE

Essential Duties and Responsibilities

Acts as the Subject Matter Expert for the organization in developing and implementing a strategic business plan to grow and maintain the Table Games business to an appropriate revenue level for the overall size of the Casino.

Works with the General Manager and Director of Marketing to ensure that the strategic objectives align with the overall business plan and the value proposition presented to guests; stays current with industry trends.

Develops and implements strategies that support the BWRC value proposition; ensures staff follows the BWRC service model by consistently “Welcoming, Serving and Thanking” each guest.

Develops and implements policies and procedures to ensure compliance with applicable regulations and internal controls; communicates, trains, and holds staff accountable for performance.

Optimizes resources and staffing hours to maintain high guest service, revenue generation, and cost control through efficient scheduling.

Monitors and sets table limits to accommodate business fluctuations.

Directs and manages a group of Supervisors overseeing Blackjack and/or Poker.

Deals with personnel conflict, disciplines underperforming staff, and provides incentives for performance.

Supervises staff in accordance with company policies and procedures.

Conducts interviews, hires, trains, evaluates, provides orientation, and disciplines employees as needed.

Establishes employee goals and conducts performance reviews.

Responsible for staff scheduling, including assignments, training, vacations, overtime, and backup for absences.

Maintains constant, open, and positive communication with other BWRC departments, including Security, Surveillance, and Tribal Gaming Agency.

Ensures daily casino logs are complete and accurate and that all equipment is maintained and operational.

Develops and administers departmental budgets.

Maintains relationships with outside vendors to stay knowledgeable of new products and gaming technology.

Reports problems or unusual incidents to the General Manager, Security, and Surveillance.

Complies with BlueWater Resort & Casino rules and regulations and ensures employee compliance.

Complies with Federal, State, and Tribal laws.

Works in a safe manner; complies with company and OSHA safety regulations.

Performs other duties as required to support efficient guest service, including alcoholic beverage control.

Executes all other duties as assigned (non‑gaming functions and licensing responsibilities).

Qualifications

High School Graduate or Equivalent; AA Degree in Business Administration preferred.

A minimum of 7 years in table games operations with increased responsibilities.

Excellent leadership and team‑building skills.

Excellent oral and written communication skills.

Minimum 5 years as a dealer and/or dealer training experience.

Computer literate with proficiency in Microsoft Office, e‑mail, and Internet.

Able to pass a Title 31 exam.

Able to work in a loud and smoke‑filled environment.

Must complete Liquor Law training class.

Able to obtain and retain a gaming license through Tribal Gaming Agency and the State of Arizona Department of Gaming.

Physical Demands N/A

Accessibility Restricted

Seniority Level Director

Employment Type Full‑time

Job Function Design, Art/Creative, and Information Technology

Industries Gambling Facilities and Casinos

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