The Mina Group
General Manager - Restaurant Excellence Team
The Mina Group, San Francisco, California, United States, 94199
Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one‑of‑a‑kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness.
About the Role Responsible for assisting with management coverage at all restaurants, where there is a shortage of management or management transition. Also, coordinates, supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants.
Applicants must be open to relocation.
What we offer
Competitive salary and great benefits including medical, dental and vision coverage for eligible employees
401K with 3% company match
Bonus programs
Cell phone reimbursement
Pre‑tax commuter benefits
Delicious daily family meal
Up to 50% meal discount at Mina Group restaurants
Flexible schedules
Fun, dynamic, and innovative atmosphere
Career advancement opportunities and progressive development plans
Our Ideal Candidate is A detail‑oriented Hospitality leader who will be a hands‑on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front‑of‑house operations, providing insight and guidance to every member of the team, working closely with the assistant general manager and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, a high level of professionalism, and you can execute the standards of a 2‑star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems.
What you bring to the table
Personal Attributes
Exceptional communication and organizational skills
Gracious spirit of hospitality
Intellectual curiosity and emotional maturity
Continually strive to develop staff in all areas of food and service education
Ability to work clean, organized, and lead a team
Have a strong eye towards development both personal and for your team
Professional Attributes
Experience with various industry‑specific software; Restaurant 365, Micros, Toast, Open Table, Seven Rooms, Avero and others
Adept at team building across both back and front of house
Adaptability in both your leadership style and your business approach
Advanced knowledge of Food and Wine. Level 1 Somm certification a big+
Desire to teach and mentor both your staff and interns
Basic Qualifications
5‑7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role
Hospitality degree preferred
Knowledge of safety and hygiene protocols
Working knowledge of HR practices and labor laws
Ability to frequently lift up to 40 pounds
Have the stamina to work in excess of 40 hours per week
Travel There will be extensive travel required to perform the essential job functions. Travel requirements will be to the discretion of Mina Group. This includes travel to certain restaurants for extended periods of time, to assist with manager coverage during transitions as well as during restaurant openings.
Timeframe and Initiative The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full‑time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full‑time position at any one of our outlets within 12‑18 months from their hire date.
Salary for this role is $90,000‑100,000 moving to $110,000‑130,000 after moving to a portfolio property.
The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing hrsupport@minagroup.net.
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About the Role Responsible for assisting with management coverage at all restaurants, where there is a shortage of management or management transition. Also, coordinates, supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants.
Applicants must be open to relocation.
What we offer
Competitive salary and great benefits including medical, dental and vision coverage for eligible employees
401K with 3% company match
Bonus programs
Cell phone reimbursement
Pre‑tax commuter benefits
Delicious daily family meal
Up to 50% meal discount at Mina Group restaurants
Flexible schedules
Fun, dynamic, and innovative atmosphere
Career advancement opportunities and progressive development plans
Our Ideal Candidate is A detail‑oriented Hospitality leader who will be a hands‑on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front‑of‑house operations, providing insight and guidance to every member of the team, working closely with the assistant general manager and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, a high level of professionalism, and you can execute the standards of a 2‑star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems.
What you bring to the table
Personal Attributes
Exceptional communication and organizational skills
Gracious spirit of hospitality
Intellectual curiosity and emotional maturity
Continually strive to develop staff in all areas of food and service education
Ability to work clean, organized, and lead a team
Have a strong eye towards development both personal and for your team
Professional Attributes
Experience with various industry‑specific software; Restaurant 365, Micros, Toast, Open Table, Seven Rooms, Avero and others
Adept at team building across both back and front of house
Adaptability in both your leadership style and your business approach
Advanced knowledge of Food and Wine. Level 1 Somm certification a big+
Desire to teach and mentor both your staff and interns
Basic Qualifications
5‑7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role
Hospitality degree preferred
Knowledge of safety and hygiene protocols
Working knowledge of HR practices and labor laws
Ability to frequently lift up to 40 pounds
Have the stamina to work in excess of 40 hours per week
Travel There will be extensive travel required to perform the essential job functions. Travel requirements will be to the discretion of Mina Group. This includes travel to certain restaurants for extended periods of time, to assist with manager coverage during transitions as well as during restaurant openings.
Timeframe and Initiative The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full‑time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full‑time position at any one of our outlets within 12‑18 months from their hire date.
Salary for this role is $90,000‑100,000 moving to $110,000‑130,000 after moving to a portfolio property.
The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing hrsupport@minagroup.net.
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