MESA
3 days ago Be among the first 25 applicants
About Mesa Since its formation in 1981, Mesa was built on the principles of Pride, Respect, and Trust. Pride in our work, Respect for our customers, and Trust in each other to provide the highest level of service possible – every time. Mesa continues a commitment of diversification, growth and expansion.
Position Overview The General Manager is responsible for the day‑to‑day leadership, operational efficiency and profitability of their respective branch. This multidimensional role demands a keen awareness and ability to function at the highest level of excellence in a customer focused environment, while maintaining key standards of operational performance to drive sustainable revenue growth and profitability.
Key Responsibilities
Branch Leadership & Profitability
Maximize branch and company profits by efficiently allocating resources and driving revenue growth.
Develop and execute on a comprehensive budget.
Continuously assess employee skill sets and development, adjusting staffing levels in parallel with the company’s business strategy and marketplace opportunities.
Interact with key accounts and execute contractual obligations.
Operations Management
Optimize warehouse utilization for efficiency to yield maximum revenue.
Oversee timely invoicing and A/R collection processes to facilitate exceptional cash flow management and results.
Maximize overall operational efficiency.
Communicate branch and company goals to employees and represent the branch at company meetings.
Partner with Mesa’s shared services and corporate support teams for seamless coordination and communication.
Talent & Team Development
Assist in all facets of recruiting, hiring, and training new employees for the branch.
Lead talent development efforts and conduct annual performance evaluations for direct reports.
Mentor direct reports for professional development and advancement opportunities.
Customer Focus
Deliver exceptional customer service by establishing and enforcing “best in class” quality service processes and execution.
Address service failures and investigate claims to maintain high customer satisfaction.
Drive and promote the brand and be “the face” of Mesa in the respective market.
Safety & Compliance
Lead and promote stringent safety standards through routine monitoring of compliance with safety policies and procedures.
Communication & Representation
Collaborate with shared services resources/support to ensure timely and effective coordination and communication.
Qualifications
Bachelor’s Degree and a minimum of 3 years leadership experience within the logistics, warehousing, project management, and/or moving & storage industry (or equivalent experience).
Minimum of 5 years as an Operations Manager or an equivalent leadership role.
Complete P&L business acumen coupled with an entrepreneurial drive.
Experience in FF&E and O/I project management.
Scalable commercial warehousing experience.
Final‑mile and transportation knowledge.
Experience in management of contract labor.
Strong knowledge of general operations strategies and activities, including an understanding of financial statements and the budgeting process.
Excellent verbal and written communication skills.
Ability to respond promptly to all internal requests and manage expectations to deliver results.
Proficient computer knowledge and skills, including proficiency with MS Office suite.
Strong customer service skills and experience.
Employment Details
Seniority level : Director
Employment type : Full‑time
Job function : Strategy/Planning and Information Technology
Industries : Truck Transportation
Equal Opportunity Mesa Systems is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
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About Mesa Since its formation in 1981, Mesa was built on the principles of Pride, Respect, and Trust. Pride in our work, Respect for our customers, and Trust in each other to provide the highest level of service possible – every time. Mesa continues a commitment of diversification, growth and expansion.
Position Overview The General Manager is responsible for the day‑to‑day leadership, operational efficiency and profitability of their respective branch. This multidimensional role demands a keen awareness and ability to function at the highest level of excellence in a customer focused environment, while maintaining key standards of operational performance to drive sustainable revenue growth and profitability.
Key Responsibilities
Branch Leadership & Profitability
Maximize branch and company profits by efficiently allocating resources and driving revenue growth.
Develop and execute on a comprehensive budget.
Continuously assess employee skill sets and development, adjusting staffing levels in parallel with the company’s business strategy and marketplace opportunities.
Interact with key accounts and execute contractual obligations.
Operations Management
Optimize warehouse utilization for efficiency to yield maximum revenue.
Oversee timely invoicing and A/R collection processes to facilitate exceptional cash flow management and results.
Maximize overall operational efficiency.
Communicate branch and company goals to employees and represent the branch at company meetings.
Partner with Mesa’s shared services and corporate support teams for seamless coordination and communication.
Talent & Team Development
Assist in all facets of recruiting, hiring, and training new employees for the branch.
Lead talent development efforts and conduct annual performance evaluations for direct reports.
Mentor direct reports for professional development and advancement opportunities.
Customer Focus
Deliver exceptional customer service by establishing and enforcing “best in class” quality service processes and execution.
Address service failures and investigate claims to maintain high customer satisfaction.
Drive and promote the brand and be “the face” of Mesa in the respective market.
Safety & Compliance
Lead and promote stringent safety standards through routine monitoring of compliance with safety policies and procedures.
Communication & Representation
Collaborate with shared services resources/support to ensure timely and effective coordination and communication.
Qualifications
Bachelor’s Degree and a minimum of 3 years leadership experience within the logistics, warehousing, project management, and/or moving & storage industry (or equivalent experience).
Minimum of 5 years as an Operations Manager or an equivalent leadership role.
Complete P&L business acumen coupled with an entrepreneurial drive.
Experience in FF&E and O/I project management.
Scalable commercial warehousing experience.
Final‑mile and transportation knowledge.
Experience in management of contract labor.
Strong knowledge of general operations strategies and activities, including an understanding of financial statements and the budgeting process.
Excellent verbal and written communication skills.
Ability to respond promptly to all internal requests and manage expectations to deliver results.
Proficient computer knowledge and skills, including proficiency with MS Office suite.
Strong customer service skills and experience.
Employment Details
Seniority level : Director
Employment type : Full‑time
Job function : Strategy/Planning and Information Technology
Industries : Truck Transportation
Equal Opportunity Mesa Systems is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
#J-18808-Ljbffr