La-Z-Boy Incorporated
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Store Manager
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La-Z-Boy Incorporated Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. Job Summary
A dynamic leader who reflects the company’s ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Key Responsibilities
People
Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Lead and supervise the entire employee life cycle, including recruitment, selection, training, development and succession planning. Enhance employee engagement, nurture a positive workplace culture and build effective teams. Process
Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for exceeding customer expectations. Learn, model and teach established sales and design processes. Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins. Brand Advocacy
Model and teach product knowledge. Champion the company’s brand strategy and first‑in‑class customer experience. Align merchandising, pricing and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Operations
Leverage store visit forms. Host regular weekly, monthly and quarterly meetings with staff. Ensure proper execution of existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Adhere to legal and efficient accounting procedures. Plan and execute sales promotions and events along with projects as needed. Scope & Impact
Significant influence over the store’s financial health, team morale and development, operational efficiency, and overall customer experience and reputation in the community. Handles store revenue up to $5 million per year and leads up to 15 direct reports. Minimum Requirements
Education: bachelor’s degree; or equivalent experience. Experience: 3‑5 years in a retail environment with a sales emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays. Preferred Requirements
Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss. Strong business acumen. Advanced interpersonal skills and experience in building effective relationships. Supervisory Responsibilities
Up to 15 direct reports. Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to inside environmental conditions. Ability to pass background and drug screen. Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent. Duties may change at any time with or without notice. What You Can Expect
Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Base Pay: $60,000 per year Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity of $0 - $1,500 based on defined group sales goals. Weekly Hours
40 hours per week. Benefits for Employees in the US
Medical, Vision, Dental and Basic Life Insurance; 401(k) retirement plan with company match up to 6%; Paid time off includes 9‑11 paid holidays each year, two weeks prorated vacation as a new hire and personal or state‑mandated sick time. For more information see the 2025 La‑Z‑Boy Benefits Overview. Equal Opportunity Employer
We are an equal‑opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment where all employees feel valued, included, and empowered. If you need a reasonable accommodation during the application, interview, or hiring process due to a disability, please email recruiting@la‑z‑boy.com or call 734‑242‑1444.
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Store Manager
role at
La-Z-Boy Incorporated Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. Job Summary
A dynamic leader who reflects the company’s ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Key Responsibilities
People
Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Lead and supervise the entire employee life cycle, including recruitment, selection, training, development and succession planning. Enhance employee engagement, nurture a positive workplace culture and build effective teams. Process
Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for exceeding customer expectations. Learn, model and teach established sales and design processes. Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins. Brand Advocacy
Model and teach product knowledge. Champion the company’s brand strategy and first‑in‑class customer experience. Align merchandising, pricing and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Operations
Leverage store visit forms. Host regular weekly, monthly and quarterly meetings with staff. Ensure proper execution of existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Adhere to legal and efficient accounting procedures. Plan and execute sales promotions and events along with projects as needed. Scope & Impact
Significant influence over the store’s financial health, team morale and development, operational efficiency, and overall customer experience and reputation in the community. Handles store revenue up to $5 million per year and leads up to 15 direct reports. Minimum Requirements
Education: bachelor’s degree; or equivalent experience. Experience: 3‑5 years in a retail environment with a sales emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays. Preferred Requirements
Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss. Strong business acumen. Advanced interpersonal skills and experience in building effective relationships. Supervisory Responsibilities
Up to 15 direct reports. Physical Demands / Work Environment
Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to inside environmental conditions. Ability to pass background and drug screen. Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent. Duties may change at any time with or without notice. What You Can Expect
Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus) Base Pay: $60,000 per year Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity of $0 - $1,500 based on defined group sales goals. Weekly Hours
40 hours per week. Benefits for Employees in the US
Medical, Vision, Dental and Basic Life Insurance; 401(k) retirement plan with company match up to 6%; Paid time off includes 9‑11 paid holidays each year, two weeks prorated vacation as a new hire and personal or state‑mandated sick time. For more information see the 2025 La‑Z‑Boy Benefits Overview. Equal Opportunity Employer
We are an equal‑opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment where all employees feel valued, included, and empowered. If you need a reasonable accommodation during the application, interview, or hiring process due to a disability, please email recruiting@la‑z‑boy.com or call 734‑242‑1444.
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