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JETSET Pilates®

General Manager - Sugar House

JETSET Pilates®, Salt Lake City, Utah, United States, 84193

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JETSET Pilates General Managers are committed to growth and development of their team and are passionate about sharing the and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.

The General Manager is expected to undergo the JETSET Pilates training program and instruct an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.

Duties And Responsibilities

Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures

Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards

Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll

Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals

Ensure all client inquiries, issues, and concerns receive a positive and timely response

Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners

Create, monitor, and maintain class and staff schedules

Maintain inventory for supplies, retail, and beverages as needed

Plan and host team meetings and social events

Oversee hiring of instructors and studio leads and ensure career growth

Drive studio performance on metrics like number of classes, utilization, first visits, and memberships

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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