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Inside Higher Ed

Assistant Director- Academic Success Center

Inside Higher Ed, Augusta, Georgia, United States, 30910

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Assistant Director- Academic Success Center

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About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Job ID 286756

Location Summerville Campus

Full/Part Time Full Time

Employment type Full Time

Summary The Assistant Director (AD) of the Academic Success Center is a leadership position within the unit. The AD develops and monitors peer education programs, workshops, and academic enhancement opportunities while cultivating positive relationships with students, faculty, and staff. Reporting to the Director of ASC, the AD also serves as primary administrator of technology systems and provides leadership and assistance in data collection, management, web‑based technology, and reporting. The AD provides supervision for full‑time Academic Success Coaches (professional staff) in the department.

Responsibilities

Collaborate and communicate with faculty regarding subject matter content to ensure tutoring supports academic course content. Work with Peer Educators (PE) to provide workshops for students on topics such as study strategies, time management, and test preparation. Provide feedback and follow‑up with faculty on student progress. Serve as liaison and collaborate with university programs, services, and organizations to develop programming to promote students' academic success.

Engage in data collection and develop progress reports by assessing impact and effectiveness of ASC programming through data collection and analysis. Contribute content to assessment plans and reports. Create regular reports on tutoring services.

Develop a virtual presence for ASC by creating online learning modules in academic specialty fields to supplement general education coursework. Create and maintain academic web content for workshops and seminars.

Engage with students to promote academic success skills by contributing to the development and submission of proposals to support tutoring, mentoring, and other programs that increase retention, persistence, and academic success of students. Provide one‑on‑one and group workshops in academic content areas. Provide one‑on‑one support to students in academic life skills as needed. Teach a minimum of two ASII 1101 Learning for Success courses a year.

Manage academic success programming by supervising full‑time professional staff, assigning student caseloads, mentoring, and performance evaluations. Serve as primary coordinator for activities related to undergraduate academic success, including PE tutoring schedule, Course Learning Assistants (CLAs), workshops in special topics, PE training, and regular staff meetings. Hire, train, mentor, evaluate performance, and supervise PE. Organize tutoring and course learning assistant schedules each semester. Work with the CLA Director to develop quality peer education and new initiatives that promote learning and persistence in math and science courses. Develop and maintain a tutoring program for academic programs. Develop and implement effective processes for student‑tutors including recruitment, screening, orientations, pedagogical training, and professional development. Develop a comprehensive tutoring schedule. Manage tutor work schedules and provide ongoing supervision for large tutoring staff. Work closely with Innovation in Student Success and Engagement Office Coordinator for payroll and documentation of student tutors.

Perform other duties as assigned.

Required Qualifications Master's degree from an accredited college or university in education, social sciences, public administration, STEM or related field.

Preferred Qualifications Minimum of five years of experience working with students in higher education, such as classroom instruction, Academic Student Support, Student Success Coaching, Academic Advisement, or a related field in higher education. Proficiency with personal computers, related hardware/software, web page maintenance and development. Experience with database management, such as Navigate or predictive analytics software.

Knowledge, Skills, & Abilities Knowledge Proficient in Microsoft Office and other computer software/databases. A thorough understanding of the liberal arts and STEM education. Experience with BANNER, NAVIGATE, and student tracking software.

Skills Excellent interpersonal, written, and verbal communication skills. Detail‑oriented with strong prioritization and organizational skills. Team‑building skills focused on student interaction/relationships. Analytical, reasoning and problem‑solving skills.

Abilities Ability to maintain confidentiality. Strong student advocacy with proven ability to work with a varied population.

Shift, Salary & Benefits Shift: Days; M‑F (Work outside of the normal business hours may be required).

Pay Band: B12. Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum‑midpoint) of the position.

Recruitment Period: Until Filled.

Augusta University offers a variety of benefits to full‑time benefits‑eligible employees and some of our half‑time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full‑time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and/or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient‑and family‑centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply Consider applying with us today! https://www.augusta.edu/hr/jobs/ Select University Faculty & Staff > External Applicants if you are a candidate from outside the university. Select University Faculty & Staff > Internal Applicants if you are a current university employee. If you need further assistance, please contact us at 706-721-9365. To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=286756&PostingSeq=1

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