Group Product Manager, AI-Powered Customer Experience

A leading cryptocurrency platform in Frankfort is seeking a Group Product Manager to lead the Customer Engagement & Experience team. This role involves defining retail support experiences and automating support processes for over 100 million customers globally. The ideal candidate should have 10+ years in product management and a strong background in fintech or customer support technology. The position fosters collaboration across teams, aiming to enhance user experiences while automating over 90% of customer interactions. #J-18808-Ljbffr