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Bosch Global Software Technologies Private Limited

Server Admin Lead - L3 (Onsite)

Bosch Global Software Technologies Private Limited, New York, New York, us, 10261

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Location:

Brooklyn (NY)

|

Employment Type:

Full Time - 40 hours per week

|

Job Level:

T5

|

Work Preference:

Onsite at work location address

|

Job Code:

239450

Job Description Role Summary:

The L3 Infrastructure Engineer will serve as a senior technical authority responsible for designing, optimizing, and maintaining enterprise‑scale Windows Server and VMware environments. This role involves deep problem diagnosis, performance optimization, and automation to ensure high availability, security, and efficiency across infrastructure services. The engineer will collaborate with architecture, network, and storage teams to drive continuous improvement and modernization initiatives.

Key Responsibilities

Advanced Infrastructure Administration:

Lead the configuration, optimization, and lifecycle management of

Windows Server (2016/2019/2022)

environments, including AD, DNS, DHCP, and core infrastructure services.

Virtualization Management:

Design, implement, and troubleshoot

VMware vSphere/ESXi clusters , including

HA/DRS configuration , vMotion, resource pools, templates, and performance tuning.

Incident & Problem Management:

Act as

final escalation point

for critical infrastructure issues; perform

root cause analysis (RCA)

and implement permanent fixes and preventive measures.

Automation & Scripting:

Develop and maintain

PowerShell

or

Python‑based

automation scripts for server provisioning, patching, monitoring, and compliance reporting.

Performance & Capacity Optimization:

Conduct

capacity planning , performance benchmarking, and trend analysis to ensure optimal resource utilization and scalability.

Security & Compliance:

Implement and maintain

security baselines, hardening standards, and patch compliance

in accordance with organization policies and industry best practices.

Infrastructure Modernization:

Contribute to the

migration and modernization of workloads , including hybrid cloud integration, VMware upgrades, and backup/recovery strategy enhancements.

Collaboration & Documentation:

Partner with storage, network, and application teams for complex troubleshooting;

review and enhance SOPs , technical runbooks, and knowledge articles.

Mentorship & Governance:

Provide

technical guidance to L1/L2 teams , review their work, and drive continuous service improvement initiatives.

Required Technical Skills

Expert‑level knowledge of

Windows Server administration ,

Active Directory ,

Group Policy , and

DNS/DHCP/IIS .

Deep understanding of

VMware vSphere, vCenter, HA/DRS clusters , and virtual networking/storage.

Strong

scripting and automation experience

using

PowerShell

or

Python .

Proven experience in

RCA, performance tuning, and capacity planning .

Familiarity with

configuration management tools

(e.g., Ansible, SCCM, or similar).

Working knowledge of

backup/restore technologies

(Veeam, Commvault, Networker) and

endpoint protection

solutions.

Exposure to

cloud/hybrid integration

(Azure/VMware Cloud) is an advantage.

Experience & Certification Requirements

Experience:

13–15 years in infrastructure support/engineering, with at least 3–4 years in an L3 or equivalent senior technical role.

Certifications (preferred):

Microsoft Certified: Windows Server Hybrid Administrator Associate

VMware Certified Professional – Data Center Virtualization (VCP-DCV)

ITIL v4 Foundation

Azure Administrator Associate (optional)

Behavioral Competencies

Strong

analytical and problem-solving

mindset.

Ability to

lead technical bridges

and manage high‑severity incidents.

Excellent

communication and documentation

skills.

Proactive and

drives automation and efficiency .

What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Hybrid and Workplace flexibility

Work-Life-Balance

Well‑defined career development plan

Rewards & Recognition program

L&D focuses on upskilling

Hands‑on experience on Emerging Technologies and Digital Transformation

Career Mobility programs

Join Our Talent Community Tell us about yourself, and we will keep you informed about opportunities that match your interests.

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