DivergeIT
About Us:
At DivergeIT, were recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. Were seeking a highly skilled and motivated
Service Engineer
to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT? At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview As an
Endpoint Engineer , you will be responsible for the provisioning, configuration, and lifecycle management of Windows-based endpoints, including both
physical workstations
and
Azure Virtual Desktop (AVD)
environments. This position requires extensive experience with
Microsoft Intune ,
SCCM ,
Patch My PC ,
1E , and
Autopilot , along with proficiency in
creating, deploying, and maintaining Windows images . You will collaborate closely with the clients
IT security team
and work alongside our
dedicated service desk
to ensure optimal endpoint performance and security compliance.
Key Responsibilities Design, create, and maintain standardized
Windows images
for physical workstations and
Azure Virtual Desktop (AVD)
using tools such as
SCCM ,
Microsoft Deployment Toolkit (MDT) , and
Intune . Manage and automate device provisioning and deployment through
Windows Autopilot . Administer patching, software deployment, and update compliance using
Patch My PC ,
SCCM , and
Intune . Utilize
1E
tools (e.g., Nomad, Tachyon) to support remote management, compliance, and endpoint performance monitoring. Collaborate with the clients IT security team to implement and maintain endpoint security baselines and compliance standards. Provide escalation support to our dedicated service desk and help drive resolution of complex endpoint issues. Maintain up-to-date documentation for image creation, deployment processes, and system configurations. Monitor and optimize AVD performance, scaling, and configuration consistency. Stay informed about changes in Microsoft endpoint management tools and provide recommendations for improvements or modernization efforts.
Required Qualifications 3+ years of experience in an endpoint management or systems engineering role, preferably in an MSP or enterprise IT environment. Expertise in creating and managing
Windows images
for both
physical endpoints
and
AVD environments . Strong understanding of Windows 10/11 OS deployment, device provisioning, group policy, and compliance management. Experience working collaboratively with IT security and help desk teams. Excellent troubleshooting, documentation, and communication skills. Proficiency with: Microsoft Intune (Endpoint Manager) System Center Configuration Manager (SCCM) Windows Autopilot Patch My PC 1E Nomad, Tachyon
Preferred Qualifications Microsoft certifications (e.g., MD-102, MS-101, AZ-140). Experience with hybrid environments and Azure AD Join/Hybrid Join. Familiarity with AVD scaling plans, FSLogix, and host pool image management. Scripting knowledge (PowerShell) for automation of endpoint and imaging tasks. Exposure to Zero Trust security models and conditional access policies.
Service Engineer
to join our dynamic team and further our commitment to excellence.
Why Join DivergeIT? At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview As an
Endpoint Engineer , you will be responsible for the provisioning, configuration, and lifecycle management of Windows-based endpoints, including both
physical workstations
and
Azure Virtual Desktop (AVD)
environments. This position requires extensive experience with
Microsoft Intune ,
SCCM ,
Patch My PC ,
1E , and
Autopilot , along with proficiency in
creating, deploying, and maintaining Windows images . You will collaborate closely with the clients
IT security team
and work alongside our
dedicated service desk
to ensure optimal endpoint performance and security compliance.
Key Responsibilities Design, create, and maintain standardized
Windows images
for physical workstations and
Azure Virtual Desktop (AVD)
using tools such as
SCCM ,
Microsoft Deployment Toolkit (MDT) , and
Intune . Manage and automate device provisioning and deployment through
Windows Autopilot . Administer patching, software deployment, and update compliance using
Patch My PC ,
SCCM , and
Intune . Utilize
1E
tools (e.g., Nomad, Tachyon) to support remote management, compliance, and endpoint performance monitoring. Collaborate with the clients IT security team to implement and maintain endpoint security baselines and compliance standards. Provide escalation support to our dedicated service desk and help drive resolution of complex endpoint issues. Maintain up-to-date documentation for image creation, deployment processes, and system configurations. Monitor and optimize AVD performance, scaling, and configuration consistency. Stay informed about changes in Microsoft endpoint management tools and provide recommendations for improvements or modernization efforts.
Required Qualifications 3+ years of experience in an endpoint management or systems engineering role, preferably in an MSP or enterprise IT environment. Expertise in creating and managing
Windows images
for both
physical endpoints
and
AVD environments . Strong understanding of Windows 10/11 OS deployment, device provisioning, group policy, and compliance management. Experience working collaboratively with IT security and help desk teams. Excellent troubleshooting, documentation, and communication skills. Proficiency with: Microsoft Intune (Endpoint Manager) System Center Configuration Manager (SCCM) Windows Autopilot Patch My PC 1E Nomad, Tachyon
Preferred Qualifications Microsoft certifications (e.g., MD-102, MS-101, AZ-140). Experience with hybrid environments and Azure AD Join/Hybrid Join. Familiarity with AVD scaling plans, FSLogix, and host pool image management. Scripting knowledge (PowerShell) for automation of endpoint and imaging tasks. Exposure to Zero Trust security models and conditional access policies.